[Remote] CSR/Sales Representative

Note: The job is a remote job and is open to candidates in USA. Benjamin Franklin Plumbing, LLC is seeking a CSR/Sales Representative to join their team. This role involves answering client calls, booking appointments, and providing excellent customer service while maintaining a sales mentality. Responsibilities Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the fourth ring Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window Calls customers with our membership and book annual appointments Sales mentality is critical and crucial to this position Skills High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Sales mentality is critical and crucial to this position Prior customer service and phone sales experience preferred Benefits 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Company Overview Benjamin Franklin Plumbing was founded on a simple premise—always be on time. It was founded in 2000, and is headquartered in Phoenix, Arizona, USA, with a workforce of 1001-5000 employees. Its website is