[Remote] CSR - Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. WECO is a company dedicated to bringing back dinnertime to busy families with relaxed, ready-to-eat meals. They are seeking a Customer Service Representative to deliver outstanding customer experiences and help clients with billing and account issues while promoting a positive team environment. Responsibilities Deliver an outstanding store experience that improves customer loyalty Help our clients identify the right solutions to customer billing, technical, and/or account issues Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer Participate in the company's social media campaigns Develop strong leadership and interpersonal skills Driving sales through retail promotions with a positive attitude! Skills Ability to build rapport with clients Effective listening skills Strong negotiation and leadership skills Deadline and results-oriented Self-motivated and proactive qualities Ability to effectively communicate with customers, peers, and management Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required! Benefits Health insurance Hourly pay + Weekly Bonuses Weekly pay every Friday Full time / Part time / Seasonal Opportunities Company paid travel Major Holidays off Company Overview At WECO, we think dinnertime is worth saving. It was founded in 2020, and is headquartered in Acton, Massachusetts, USA, with a workforce of 51-200 employees. Its website is