[Remote] CRM Marketing Operations Manager

Note: The job is a remote job and is open to candidates in USA. Solomon Page is an International entertainment/streaming brand seeking a technically proficient and highly organized CRM Marketing Operations Manager to lead lifecycle campaign execution. This role blends hands-on technical execution with strategic partnership, ensuring high-performing, compliant, and scalable customer communications across multiple international markets. Responsibilities • Build, test, and deploy CRM campaigns across email, push, SMS, and in-app messaging channels • Develop and modify HTML email templates from asset files; communicate complex technical requirements to developers when needed • Execute audience segmentation and message trafficking using advanced targeting capabilities within lifecycle platforms • Lead A/B and multivariate testing initiatives, ensuring proper test design and unbiased execution • Drive continuous messaging optimization using engagement, retention, and behavioral data • Champion lifecycle best practices across channels to improve subscriber growth and long-term value • Implement and audit tracking parameters and analytic encoding to measure campaign performance • Monitor messaging programs, proactively flag risks, and deliver actionable reporting and ad hoc insights • Ensure compliance with GDPR and other regulatory requirements across markets • Create and manage project plans with clearly defined deliverables, dependencies, and timelines • Partner cross-functionally with regional marketing strategists and technical teams to align execution with business objectives • Operate within Agile workflows (Jira/Confluence), balancing speed, accuracy, and scalability Skills • 4+ years of experience in CRM or lifecycle marketing, ideally within subscription, streaming, or digital product environments • Strong hands-on experience across email, push, SMS, and in-app messaging channels • Proficiency in SQL (required) • Experience with Braze or similar lifecycle marketing platforms (certification preferred) • Working knowledge of template scripting languages such as AMPscript or Liquid • Ability to build and optimize HTML emails • Strong understanding of experimentation frameworks and messaging optimization best practices • Exceptional organizational skills with the ability to manage multiple concurrent projects • Strong communication skills and experience supporting globally distributed stakeholder teams • Bachelor's degree in Marketing, IT, Computer Science, or related field (or equivalent practical experience) • Experience with Braze or similar lifecycle marketing platforms (certification preferred) Benefits • Medical • Dental • 401(k) • Direct deposit • Commuter benefits Company Overview • Founded in 1990, Solomon Page is a leading staffing and executive search firm headquartered in New York City with offices across the United States. It was founded in 1990, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is