[Remote] Creative Technologist

Note: The job is a remote job and is open to candidates in USA. Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Creative Technologist to bridge the gap between design vision and engineering execution, using experimentation to solve problems in novel ways and collaborate with various stakeholders to create innovative solutions.ResponsibilitiesCollaborate with designers, engineers, and stakeholders to shape technical concepts aligned to human-centered designRapidly prototype interactive, testable experiences to drive alignment, learning, and value, including agentic AI-driven interactionsApply emerging technologies to business challenges, including AI/ML/GenAI (including agentic AI), IoT, and immersive interfacesLead feasibility analysis and ethical review of technology choices, including agentic AI safety and governance considerationsSkillsHuman-Centered Design: You have a deep understanding of human-centered design methods and mindsetCross-disciplinary Collaboration: You excel at uniting design and engineeringInnovation: You can apply new applications for emerging techRapid Prototyping: You can create context-appropriate, low- to high-fidelity digital and physical prototypesHuman-in-the-Loop Patterns: You can design interaction patterns for approvals, escalation, rollbacks, and exception handling so agents act safely and users stay in controlFeasibility Analysis: You can assess design's technical feasibility, system integration, and implementation pathwaysStorytelling: You can translate prototypes and technical insights into compelling narrativesAI and Data Ethics: You leverage AI tools and data strategies with awareness of equity, bias, and transparency. This includes responsible agentic AI patterns (tool permissioning, human-in-the-loop controls, auditability)Tool Building for APIs (Agent Tools): You can define and prototype lightweight 'agent tools' that expose capabilities via APIs (REST/GraphQL), including clear input/output schemas, error handling, and versioning so AI engineers can reliably wire tools into agent runtimesFront-End Engineering for Agentic Experiences: You can build modern web interfaces (e.g., React/TypeScript) that integrate with agentic systems—supporting streaming responses, conversation + workflow state, and human-in-the-loop actions (approve/deny/escalate) with traceable outcomesAgent Evaluation & Quality: You can define basic evaluation criteria for agent behavior (accuracy, reliability, safety, latency, and user trust), and iterate using test prompts, structured cases, and lightweight metricsBachelor's Degree in a relevant field (or equivalent demonstrable portfolio of work)1-3+ years of relevant experience (dependent on level)Vertical domain experience (e.g., finance, retail, healthcare, industrial)Experience in both enterprise and agency worldsKnowledge and experience in IT infrastructure, architecture, and platform capabilitiesBackground in behavioral science, change management, or design researchApplied or academic experience with data science, AI/ML, or HCIYou can partner with AI engineers working in open-source agent runtimes and translate experience requirements into tool contracts, UI behaviors, and evaluation criteria without blocking engineering velocityAdvanced degree or certification in design, HCI, computer science, or related (e.g., MDM, MDes, MFA, d.MBA or equivalent) is a plusYou may specialize more deeply in: AI/ML/GenAI, Phygital / Immersive Design, IoT / Connected Product Design, Mobile and Web Front-End EngineeringBenefitsMedical and dental coverageDisabilityRetirement benefitsPaid leavePaid time offCompany OverviewKyndryl is an information technology and services company. It was founded in 2021, and is headquartered in New City, New York, USA, with a workforce of 10001+ employees. Its website is https://www.kyndryl.com.Company H1B SponsorshipKyndryl has a track record of offering H1B sponsorships, with 37 in 2025, 35 in 2024, 20 in 2023, 39 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.



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