[Remote] Content Specialist

Note: The job is a remote job and is open to candidates in USA. Dentsu is a global growth and transformation partner, and they are seeking a Social Media Content Specialist to join their ICUC team. This role involves moderating social media interactions, crafting engaging content, and ensuring online communities align with client guidelines. Responsibilities Moderating and responding to comments across our clients' social channels using their unique brand voice Writing thoughtful, engaging content to spark conversations and drive engagement Ensuring online communities are safe, respectful, and aligned with client guidelines Escalating issues, insights, or trends to the internal team when needed Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience Skills Demonstrated, high-level proficiency in English with strong cultural awareness Exceptionally strong written communication skills (spelling, grammar, clarity) in English You live in the USA and are legally allowed to work here You're open and available to work two of the three shifts, any day - including weekends You've got professional experience managing social platforms, specifically moderating and engaging You know how to write for brands and can adapt your tone for different audiences You know your way around and the ins and outs of all the major social platforms You're into the kind of content you'll be moderating - whether it's tech, retail, food, or hospitality and tourism, you're curious and engaged You're organized, reliable, and have excellent customer service instincts You have fast, reliable, high-speed internet (50 Mbps download/10 Mbps upload) with no data restrictions You also have an active Facebook account Benefits 100% remote from day one - and always will be. Be part of a creative, supportive, and fast-moving team. Work with exciting global brands. Be a part of a culture that values real people. Company Overview We are dentsu. It was founded in 1968, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is