[Remote] Content Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Adobe is a well-established corporation seeking a Content Operations Coordinator on a contract basis through NextDeavor. The role involves monitoring and troubleshooting the content ingestion pipeline, collaborating with various teams to resolve issues, and supporting partners with documentation and reporting. Responsibilities Monitor and troubleshoot content ingestion through the ingest pipeline (Splunk, AWS S3) Review job reports, identify errors, and coordinate fixes with contributor relations Report system issues to engineering and assist in testing solutions Manage AWS S3 storage for assisted uploads Suggest and support automation to streamline workflows Onboard new assisted ingest partners, including AWS S3 configuration and workflow training Provide daily and ad-hoc ingestion activity reports to partners and internal collaborators Develop clear documentation and training materials Deliver technical support for tools and systems impacting content delivery Gather and analyze data to measure ingest performance across content departments Troubleshoot issues related to file transfers, transcoding, or automated scripting Identify and implement process improvements to boost reliability and efficiency Skills Bachelor's degree in computer science or a related field, or equivalent experience Experience in media technology, library science, or a similar area Strong technical skills: Excel, AWS (especially S3), JSON/XML, and monitoring machine-generated data Clear communicator who bridges technical and non-technical stakeholders Highly organized multitasker who performs under high volume and tight deadlines Curious, adaptable, and eager problem-solver Familiarity with Python and Java Experience supporting technology and asset management systems in digital media Knowledge of video/image transcoding Familiarity with creative tools like Photoshop, Illustrator, Premiere, or After Effects Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance Company Overview Adobe is a software company that provides its users with digital marketing and media solutions. It was founded in 1982, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Adobe has a track record of offering H1B sponsorships, with 1160 in 2025, 1217 in 2024, 750 in 2023, 878 in 2022, 742 in 2021, 477 in 2020. Please note that this does not guarantee sponsorship for this specific role.