Remote Contact Center Account Manager
Description:
This is a remote position - candidates can work from home, anywhere in the US.
Initiative-taking professionals who want to make a mark in the energy-efficiency industry will find what they seek as an Account Manager for CLEAResult.
Highlight your project-management and relationship-management skills in one of today's hottest and greenest employment sectors.
Embrace your creative approaches to reducing our partners' energy consumption and overcoming challenges as we support the objectives of our utility clients.
Ensure the rebate processing, contact center, and incentive processing center meet program deliverables by being the voice to internal clients.
Relay key program changes, provide progress updates, ensure reporting is accurate and complete, monitor contractual requirements to ensure compliance, present new innovations, and help develop and drive process improvements.
Requirements:
5-8 years of relevant industry experience
Bachelors degree preferred.
Relevant industry certifications could replace work experience.
Experience with Salesforce preferred.
Benefits:
Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program convert your recognition points into gift cards
Employee Assistance Program offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career
Apply Now
This is a remote position - candidates can work from home, anywhere in the US.
Initiative-taking professionals who want to make a mark in the energy-efficiency industry will find what they seek as an Account Manager for CLEAResult.
Highlight your project-management and relationship-management skills in one of today's hottest and greenest employment sectors.
Embrace your creative approaches to reducing our partners' energy consumption and overcoming challenges as we support the objectives of our utility clients.
Ensure the rebate processing, contact center, and incentive processing center meet program deliverables by being the voice to internal clients.
Relay key program changes, provide progress updates, ensure reporting is accurate and complete, monitor contractual requirements to ensure compliance, present new innovations, and help develop and drive process improvements.
Requirements:
5-8 years of relevant industry experience
Bachelors degree preferred.
Relevant industry certifications could replace work experience.
Experience with Salesforce preferred.
Benefits:
Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program convert your recognition points into gift cards
Employee Assistance Program offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career
Apply Now