[Remote] Collections - Collector 1 - Full Time - Remote (AK,AZ,FL,NV,TX,WA,WY)

Note: The job is a remote job and is open to candidates in USA. Nuvision Federal Credit Union is committed to providing tailored solutions to its members and ensuring a positive service experience. The Collections - Collector 1 role is responsible for the timely collection of delinquent loans while adhering to established policies and procedures, and contributing to reducing credit union losses through effective account management. Responsibilities Reviews and works assigned delinquent accounts. Contacts delinquent accounts by phone and mail Advises and counsels members of necessary actions and strategies for debt repayment following credit union policy, procedures and applicable state and federal laws including FDCPA Ensures documentation of all work done is accurate and complete Recommends, vehicles for repossession Conducts skip tracing for locating members as necessary Makes recommendations for extensions or deferments Stays current on collection process knowledge, legal/regulatory requirements and trends Supports and participates in continuous improvement activities Represents the Credit Union in a positive and professional manner Maintains member and other sensitive information with confidentiality Works with each member for a positive resolution for the member and NuVision Federal Credit Union Treats team members and members with respect Other related duties as assigned Skills Must possess 1 year of hands-on collection experience, dealing with real estate, secured and unsecured loans and repossessions Must have a strong background in the Fair Debt Collection Practice Act Working knowledge of general collection practices Must have computer proficiency and working knowledge of Microsoft Office and products including Word, Excel and Outlook Good time management skills and ability to multi-task and prioritize work Strong attention to detail Good written and verbal communication skills Ability to work in a fast-paced goal-oriented environment Good organizational, follow-through, negotiation, and problem-solving skills Commitment to excellent customer service High School Diploma or GED required Benefits Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement Company Overview Our Nuvision team is honored to serve our 150,000 plus members and provide exceptional service, best-in-class products, and great member experiences. It was founded in undefined, and is headquartered in Huntington Beach, CA, US, with a workforce of 201-500 employees. Its website is