Remote Colleague Student Consultant (100% Remote, US)

Remote Full-time
Join Our Mission to Empower Student Success as a Remote Colleague Student Consultant! At Ellucian, we're dedicated to helping higher education institutions unlock learning for all. As a global market leader in EdTech, we're seeking a talented and motivated individual to join our team as a Colleague Student Consultant. In this role, you'll have the opportunity to work with a state-of-the-art platform, collaborate with a team of bright and motivated professionals, and drive success with a competitive salary and comprehensive benefits package.
As a Colleague Student Consultant, you'll be instrumental in delivering innovative solutions that transform higher education. You'll partner with our customers to enable their transformation to cloud/SAAS solutions, ensuring successful adoption and driving institutional success. With a focus on customer satisfaction, project achievement, and utilization targets, you'll make a meaningful impact on the future of higher education.

About the Opportunity
We're looking for a skilled professional with experience in Colleague Student Information Systems or higher education, passionate about delivering innovative solutions that drive student success. If you're a super user of Colleague Student Information Systems or have experience implementing Colleague Student Information Systems modules, we want to hear from you!
Key Responsibilities:

Deliver high-quality implementation consulting services to drive customer success
Collaborate with consulting teams and peers to exceed customer and project expectations
Identify and remediate issues that impede customer greatness
Drive innovative and transformative strategies for successful SaaS implementations
Continuously improve the customer experience through service artifacts and development

What You'll Bring:

5+ years of Colleague Student experience
2+ years of implementation and consulting experience
Strong communication and presentation skills
Ability to communicate with C-level and project leaders
Experience with problem-solving, root cause analysis, and delivery readiness
Strong prioritization skills and ability to manage activities based on business impact

What We Offer:

Comprehensive health coverage: medical, dental, and vision
Flexible time off and Thrive Flex Lifestyle Account (LSA)
401k with match and BrightPlan
Parental Leave and 5 charitable days
Telemedicine, wellness, and mental health support
Diversity and inclusion programs and employee referral bonuses
Education Assistance Program and professional development opportunities

Join Our Team:
If you're passionate about empowering student success and driving innovation in higher education, we want to hear from you! Apply today and let's build the future together.
Apply Now

Apply Now

Apply Now

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