[Remote] Clinical Activation Manager

Note: The job is a remote job and is open to candidates in USA. Parachute Health is transforming post-acute care through a leading digital ordering platform for medical equipment and supplies. As the Clinical Activation Manager, you will lead a team to support the activation and adoption of the platform with clinical end users, ensuring a best-in-class onboarding experience and capturing user feedback to shape product strategy.ResponsibilitiesLead and mentor a team of 6 - 7 Facility Growth Operations AssociatesHandle onboarding, training, performance management, and career development to ensure high employee engagement and retentionRecruit and onboard new team members to scale the function as the company growsDevelop, test, and implement playbooks for activating facility users across various care settingsUse HubSpot, Tableau, and Excel to track success, iterate on strategy, and build reporting systems for execution activityPartner with Marketing to develop value-driven materials and refine internal workflows to drive revenue and efficiencySpend 20% of your day on outbound calls to clinical partners to drive platform adoption and usageLead "roll-up-your-sleeves" demos and training sessions tailored to the specific needs of each facilitySynthesize user feedback to highlight product pros/cons and flag insights for the Product teamSkills1–2+ years of experience in Sales, Customer Success, Account Management, or Operations, with prior experience in People ManagementBachelor's Degree or equivalent experienceProfessional experience with SaaS products and CRM tools (HubSpot preferred)Experience with GSuite, Excel, and Tableau, is a major plusA proactive, 'hungry' startup mindset with the ability to pivot quicklyExceptional active listening skills and the ability to translate complex strategy into prioritized, tactical actionsBenefitsMedical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.Employer HSA Contribution: Company-funded contributions to your Health Savings Account.401(k) Retirement PlanEquity Incentive PlanAnnual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.Flexible Vacation PolicySummer Fridays: 5 additional Fridays off during the summer (separate from PTO).Home Office and Wellness StipendMonthly Internet StipendAnnual Learning and Development StipendCompany OverviewParachute Health is the 'industry-standard' DME ePrescribing platform with a network of 220k clinicians and 3k supplier locations It was founded in 2015, and is headquartered in Manhattan, New York, USA, with a workforce of 201-500 employees. Its website is https://www.parachutehealth.com/.



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