[Remote] Client Services Consultant

Note: The job is a remote job and is open to candidates in USA. Postmedia Network Inc. is a Canadian news media company that delivers engaging content to millions of people. They are seeking a Client Services Consultant to onboard and grow client accounts, maintain relationships, and ensure high-quality service delivery. Responsibilities On-board, and grow a specific set of accounts Build and maintain client relationships Provide client training to improve utilization of the platform and use reporting features, including any applicable reports or dashboards detailing program performance Guide and coordinate marketing campaign recommendations, administrative and creative requirements Responsible for day-to-day activity in the advertising platform, client meetings and communication Ensures campaign strategies are implemented on time and adjusts or redirect as needed Analyze campaign performance metrics and develop recommendations based on data Supports the vision of the company directors/partners Skills Excellent Customer Service Skills Ability to be flexible in a changing work environment and work well under pressure Skilled at earning the trust of clients by displaying and understanding their business needs and the right solutions to meet them Comfortable expanding your role parameters as needed to get the job done Skilled at analyzing data and deriving/communicating insights to meet client objectives Strong communications skills; both written and oral Strong analytical and problem-solving skills Ability to coordinate and organize marketing campaigns Provide guidance on identifying and engaging with media, analysts and influencers Ability to work independently as well as in a team environment Knowledge of Digital Strategy along with a competent level of technical ability an asset Be informed and able to discuss digital trends and current industry issues Be aware of and able to articulate client's digital strategy Bilingualism in French/English written and spoken will be an asset Company Overview Postmedia Network Inc., a wholly owned subsidiary of Postmedia Network Canada Corp. It was founded in 2010, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is