[Remote] Claims Representative - Full Time, Remote (St. Louis, Missouri)

Note: The job is a remote job and is open to candidates in USA. SCM Insurance Services is a provider of insurance solutions, and they are seeking a Claims Representative to investigate and settle personal property damage claims. The role emphasizes strong communication and customer service while adhering to state-specific guidelines. Responsibilities Initiate the investigation of new claims Make coverage decisions based on the Named Peril Policies Evaluate settlements of personal property damage as appropriate Establish contact with the insured and storage facility within established protocol Recognize coverage issues and bring them to the attention of the supervisor Develop basic understanding of all entities under this program and their corresponding certificates and policies Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation Respond to time sensitive material including but not limited to department of insurance complaints Manage a diary system to systematically review and resolve claims within the specified state and client compliance guidelines Maintain state license by completing continuing education coursework and/or work towards a claims designation Other duties as assigned by the claims supervisor Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing Skills High School Diploma or Equivalent required Proficient in Microsoft Office Able to be licensed in states, countries where necessary Bachelor's degree is preferred Experience with Lloyd's of London is considered an asset Experience with variety of insurance policies a plus AIC designation preferred Company Overview SCM Insurance Services offers a suite of comprehensive insurance solutions. It was founded in 1986, and is headquartered in Edmonton, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is