Remote Chat Support Representative at My Modern Desk Dallas, TX
Remote Chat Support Representative job at My Modern Desk. Dallas, TX. Job Description
Job Description
Overview
We are hiring a Chat Support Representative to assist clients via live chat. This role is ideal for someone who enjoys written communication, thrives in a fast-paced setting, and wants to help customers in real time.
Responsibilities
ā¢ Handle incoming live chats and respond quickly with accurate information
ā¢ Assist clients with questions about insurance licensing, processes, and documentation
ā¢ Use chat templates and personalize responses when appropriate
ā¢ Log interactions and case notes into the CRM system
ā¢ Collaborate with the support team to resolve issues efficiently
Qualifications
ā¢ Previous experience in live chat or online customer support preferred
ā¢ Strong written communication and multitasking skills
ā¢ Proficient with Google Workspace and CRM tools
ā¢ Fast typing speed and attention to detail
ā¢ Calm and focused under pressure
Benefits
ā¢ Remote, flexible work schedule
ā¢ $20ā$22 per hour
ā¢ Health insurance (full-time employees)
ā¢ Paid time off (full-time employees)
ā¢ Friendly team and training support
Company Description
We are a growing company looking to hire motivated individuals!
Company Description
We are a growing company looking to hire motivated individuals!
Apply Now
Job Description
Overview
We are hiring a Chat Support Representative to assist clients via live chat. This role is ideal for someone who enjoys written communication, thrives in a fast-paced setting, and wants to help customers in real time.
Responsibilities
ā¢ Handle incoming live chats and respond quickly with accurate information
ā¢ Assist clients with questions about insurance licensing, processes, and documentation
ā¢ Use chat templates and personalize responses when appropriate
ā¢ Log interactions and case notes into the CRM system
ā¢ Collaborate with the support team to resolve issues efficiently
Qualifications
ā¢ Previous experience in live chat or online customer support preferred
ā¢ Strong written communication and multitasking skills
ā¢ Proficient with Google Workspace and CRM tools
ā¢ Fast typing speed and attention to detail
ā¢ Calm and focused under pressure
Benefits
ā¢ Remote, flexible work schedule
ā¢ $20ā$22 per hour
ā¢ Health insurance (full-time employees)
ā¢ Paid time off (full-time employees)
ā¢ Friendly team and training support
Company Description
We are a growing company looking to hire motivated individuals!
Company Description
We are a growing company looking to hire motivated individuals!
Apply Now