Remote Chat Customer Support Specialist ($35/hour) in Baltimore, MD in Remote Job Central
Job Description Job title: Remote Chat Customer Support Specialist ($35/hour) Company: Remote Job Central Job description: How to Apply: IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position. Client: Stellar Software Location: Remote/Work From Home Stellar Software is a leading software company, specializing in creating innovative and user-friendly software solutions. We are seeking a Remote Customer Support Specialist to join our team. In this role, you will provide top-notch customer service to our clients and customers, while working from the comfort of your own home. Job Responsibilities: • Respond to customer inquiries via email and chat in a professional and timely manner • Resolve customer complaints and issues with empathy and understanding • Provide technical support and product information to customers • Troubleshoot technical issues and provide solutions • Collaborate with other team members to ensure customer satisfaction Requirements: • Bachelor’s degree in Computer Science or related field • Excellent written and verbal communication skills • Strong problem-solving and critical-thinking abilities • Ability to work independently and as part of a team • Proficiency with computers and basic software applications • Previous customer service or technical support experience is a plus, but not required Pay Rate: $35/hour We offer a competitive pay rate of $35/hour, with opportunities for performance-based bonuses and promotions. This is a full-time position with a flexible schedule. About Stellar Software: Stellar Software is a leading software company, dedicated to creating innovative and user-friendly software solutions. Our mission is to simplify the lives of our customers by providing them with the tools they need to achieve their goals. About RemoteJobRecruiting.com: RemoteJobRecruiting.com is a leading recruitment agency, specializing in remote and work-from-home positions. We partner with major companies worldwide to help them find the best talent for their remote teams. Our experienced recruiters work closely with candidates to ensure a smooth and successful recruitment process. FAQs About Remote Work: What equipment do I need for this job? You will need a reliable computer, high-speed internet connection, and a headset for communication. How will I receive training for this role? We provide full training and ongoing support to ensure your success in this role. Is this a contract or permanent position? This is a permanent, full-time position with opportunities for growth and advancement. If you are a self-motivated individual with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity to join the Stellar Software team. We look forward to hearing from you! Expected salary: $35 per hour Location: Baltimore, MD Apply tot his job