[Remote] Catastrophe Field Property Adjuster
Note: The job is a remote job and is open to candidates in USA. Allstate Insurance Co. is a leader in protecting families and their belongings from life's uncertainties. As a Catastrophe Field Property Adjuster, you will inspect properties damaged by various perils, travel extensively for inspections, and settle claims on-site with customers.ResponsibilitiesInspect properties damaged by various perils, including wind, hail, water, lightning, fire, and moreTravel at least 70% of the time to perform inspections anywhere in the United States including overnight travelConduct inspections, evaluate policies and endorsements for coverage, prepare estimates in the Xactimate program, and settle claims on site with customersFollow a 10-day on and 4-day off schedule, with 12-hour workdays throughout the yearHandle claims remotely through the ClaimsX Video Collaboration platform when travel is not possible or weather conditions do not permit on-site inspectionsInvestigate property claims by performing detailed reviews of damage and interpreting policies to determine coverageCommunicate with customers via phone, emails, and video chat to help them through a fast, fair, and easy claims processEvaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologiesUtilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skillsEnsure timely and accurate documentation is completed as you work on each claimSkillsValid driver's license and willingness to travel are requiredMust be willing to travel 70% of the time to perform inspections anywhere in the United States including overnight travelAbility to carry a 50-pound ladder and access up to a 6/12 pitch on a 1 or 2 story roof is requiredPer Allstate policy, employees must be 21 to rent a vehicleAbility to travel to customers' homes and handle claims countrywide is requiredThis position is not available for California, Alaska, Hawaii, Washington or Puerto Rico residentsAs a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hireThe candidate(s) offered this position will be required to submit to a background investigationStrong critical thinking and technical skills to assess damages accurately and expedite claims settlements is preferredExcellent communication and interpersonal skills to provide exceptional customer service is preferredStrong organization skills and attention to detail with a focus on delivering high-quality work is preferredPrevious experience as an outside adjuster is highly desiredProficiency in using Xactimate or other relevant software for estimating is preferredBenefitsTime offHealthcareRetirementCompetitive pay with needed support for continuous development and career advancement.Flexibility in scheduling and a time off policy that helps support your work/life balance.Initial and ongoing training to get you proficient in your new roleComprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.Company OverviewAllstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.
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