Remote Call Center Loan Agent (IL or WI Resident)
We are looking for a Remote Loan Agent that will be the liaison between our company and its potential customers. Reps are the voice of our company, they connect our customers with our lending affiliates, and make sure that they are provided the best service possible. Customers have applied online and are assigned to you. NO COLD CALLING! All of your leads are prequalified customers looking for what you have to offer and ready to go.
Compensation:
$16.00 per hour plus commission
(with commissions average pay is $17-$18 per hour)
Location:
Paid training for 3 days at our Gurnee IL office, then fully remote. We are only accepting applications for residents of IL and WI at this time.
Schedule Required:
Day shift only, full time.
Equipment:
We supply all equipment, you will only need to supply a reliable high speed internet connection. You will need space to use a complete dual monitor and desktop setup.
Responsibilities
Manage a high volume of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, provide accurate information, research every issue and provide solutions and/or alternatives
Quickly identify which of our affiliates can help a customer
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team quotas and targets
Skills
Minimum 1 year of phone based Collections, Customer Service or Sales experience required.
Previous high volume call experience required
Must be extremely comfortable with computers including multiple monitor setups
Excellent oral communication and active listening skills a must
Team oriented
Reliable and punctual
Self-motivated, excellent time management skills when working from home
Must be receptive to feedback
Advanced problem-solving skills
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Paid training
Vision insurance
Work from home
Compensation Package:
Bonus opportunities
Uncapped commission
Schedule:
Day shift
Monday to Friday
No nights
No weekends
People with a criminal record are encouraged to apply
Application Question(s):
In order to be considered for this position, please briefly describe why you believe a high volume phone sales/ customer service position is a good fit for you.
(Please note, all application questions must be answered to be considered.)
In order to be considered for this position, please briefly describe how a full time work from home position would benefit you.
(Please note, all application questions must be answered to be considered.)
We are looking to begin training for the position on Tuesday January 21st. Will you be able to attend?
(Please note, all application questions must be answered to be considered.)
Are you able to commute to Gurnee IL for 3 days of in person training?
Please note this is required.
Experience:
CRM software: 1 year (Preferred)
Sales: 1 year (Required)
Call center: 1 year (Preferred)
Financial sales: 1 year (Preferred)
Work Location: Hybrid remote in Gurnee, IL 60031
Apply Now
Compensation:
$16.00 per hour plus commission
(with commissions average pay is $17-$18 per hour)
Location:
Paid training for 3 days at our Gurnee IL office, then fully remote. We are only accepting applications for residents of IL and WI at this time.
Schedule Required:
Day shift only, full time.
Equipment:
We supply all equipment, you will only need to supply a reliable high speed internet connection. You will need space to use a complete dual monitor and desktop setup.
Responsibilities
Manage a high volume of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, provide accurate information, research every issue and provide solutions and/or alternatives
Quickly identify which of our affiliates can help a customer
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team quotas and targets
Skills
Minimum 1 year of phone based Collections, Customer Service or Sales experience required.
Previous high volume call experience required
Must be extremely comfortable with computers including multiple monitor setups
Excellent oral communication and active listening skills a must
Team oriented
Reliable and punctual
Self-motivated, excellent time management skills when working from home
Must be receptive to feedback
Advanced problem-solving skills
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Paid training
Vision insurance
Work from home
Compensation Package:
Bonus opportunities
Uncapped commission
Schedule:
Day shift
Monday to Friday
No nights
No weekends
People with a criminal record are encouraged to apply
Application Question(s):
In order to be considered for this position, please briefly describe why you believe a high volume phone sales/ customer service position is a good fit for you.
(Please note, all application questions must be answered to be considered.)
In order to be considered for this position, please briefly describe how a full time work from home position would benefit you.
(Please note, all application questions must be answered to be considered.)
We are looking to begin training for the position on Tuesday January 21st. Will you be able to attend?
(Please note, all application questions must be answered to be considered.)
Are you able to commute to Gurnee IL for 3 days of in person training?
Please note this is required.
Experience:
CRM software: 1 year (Preferred)
Sales: 1 year (Required)
Call center: 1 year (Preferred)
Financial sales: 1 year (Preferred)
Work Location: Hybrid remote in Gurnee, IL 60031
Apply Now