Remote Call Center Collection Agent (Texas residents only)
Job Description
Job Title: Collections Agent
+ About the job:
This position focuses on telephone-based collections for auto insurance claims. The ideal candidate has strong negotiation skills, understands collection laws, and can handle high call volumes while maintaining positive client relationships.
+ We’re looking for someone who:
• Has extensive experience in insurance collections or related fields (telemarketing, sales, or customer service)
• Is fluent in English (bilingual is a plus)
• Can work independently with minimal supervision
• Manages time effectively and maintains strong organizational habits
• Can handle conflict and difficult conversations professionally
• Is available for occasional night and weekend work
• Has excellent verbal communication and people skills
+ What you’ll do:
• Make outbound calls to recover funds on auto insurance claims
• Negotiate payment resolutions with claimants and third parties
• Document and prioritize recovery efforts
• Investigate problem claims and recommend next steps
• Coordinate with other recovery departments and handle arbitration when needed
• Review claimants’ financial situations to determine ability to pay
• Follow up on coverage, billing, and correspondence
• Ensure compliance with collection laws and internal timelines
• Maintain high levels of customer service for both insurance carriers and their clients
+ Why you’ll love working here:
• Weekly pay
• Paid sick leave
• Health, vision, dental, pet insurance, and more
Job Types: Full-time, Contract
Pay: $13.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid training
• Vision insurance
• Work from home
Application Question(s):
• How many years of experience do you have in collections?
• Have you negotiated payment plans or settlements with customers in a previous role?
• Are you able to work remotely from Texas with a quiet workspace and reliable high-speed internet?
• How much did you collect on average in your previous collections role?
• What type of collections have you handled in your previous roles?
Work Location: Remote
Apply Now
Apply Now
Job Title: Collections Agent
+ About the job:
This position focuses on telephone-based collections for auto insurance claims. The ideal candidate has strong negotiation skills, understands collection laws, and can handle high call volumes while maintaining positive client relationships.
+ We’re looking for someone who:
• Has extensive experience in insurance collections or related fields (telemarketing, sales, or customer service)
• Is fluent in English (bilingual is a plus)
• Can work independently with minimal supervision
• Manages time effectively and maintains strong organizational habits
• Can handle conflict and difficult conversations professionally
• Is available for occasional night and weekend work
• Has excellent verbal communication and people skills
+ What you’ll do:
• Make outbound calls to recover funds on auto insurance claims
• Negotiate payment resolutions with claimants and third parties
• Document and prioritize recovery efforts
• Investigate problem claims and recommend next steps
• Coordinate with other recovery departments and handle arbitration when needed
• Review claimants’ financial situations to determine ability to pay
• Follow up on coverage, billing, and correspondence
• Ensure compliance with collection laws and internal timelines
• Maintain high levels of customer service for both insurance carriers and their clients
+ Why you’ll love working here:
• Weekly pay
• Paid sick leave
• Health, vision, dental, pet insurance, and more
Job Types: Full-time, Contract
Pay: $13.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid training
• Vision insurance
• Work from home
Application Question(s):
• How many years of experience do you have in collections?
• Have you negotiated payment plans or settlements with customers in a previous role?
• Are you able to work remotely from Texas with a quiet workspace and reliable high-speed internet?
• How much did you collect on average in your previous collections role?
• What type of collections have you handled in your previous roles?
Work Location: Remote
Apply Now
Apply Now