[Remote] Business Systems Consultant I
Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is a company that values innovation and inclusivity, and they are seeking a Business Systems Consultant I. The role involves facilitating information gathering and requirements assessment, understanding cross-functional business processes, and communicating with stakeholders to improve business operations.ResponsibilitiesFacilitate and coordinate gathering information and requirements, while assessing overall resultsIn depth understanding of cross-functional business processes, compliance, and workflows and apply that knowledge to your daily support of the applicationEvaluates effectiveness of current and to be processes and make recommendations for improvement. May include production support and ad hoc reportingCommunicating effectively with internal business partners and stakeholders throughout the enterprise. Communicates with external stakeholders/vendors to represent the product, department, and companyDevelop and deliver effective presentations. Leverage contemporary company communication tools to convey messageCollaborating with Account Managers to gather client requirements and implement communication strategiesUsing tools like Keap, Jotform, QR codes, Bitly, STEPS customer dashboard system, and monday.com to streamline processes and track progressSkillsAbility to use current and contemporary business tools and methodologiesUnderstands and considers both the business and the technical processes and needs to meet/exceed the desired business objectivesAdvanced knowledge and demonstrated leadership role in business system operations, workflow analysis, business systems terminology and standards. Demonstrated ability to influence stakeholders and be a trusted partnerAdvanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation processes and process reengineering. Demonstrated experience with project management processes and tools in managing and delivering projects timelyAbility to maintain flexibility and adapt in a rapidly changing environment. Strong learning and critical thinking skillsExposure to continuous process improvement/operational excellence practices and change management practicesExcellent verbal and written communication and presentation skills. Ability to develop and maintain relationships with a variety of stakeholders/business partnersProven problem solving experience with high attention to detail. Demonstrated ability to see the 'Big Picture'. Strong prioritization, organization and decision making skillsYou promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you doKnowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practicesWorking knowledge of test and process automationStrong quantitative, statistical, and data analysis and interpretative skillsBenefits401(k) plan with a 2% company contribution and 6% company match.Work-life balance with vacation, personal time and paid holidays.Company OverviewMutual Of Omaha is a mutual insurance and financial services company helping clients achieve their financial goals. It was founded in 1909, and is headquartered in Omaha, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is http://www.mutualofomaha.com.
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