[Remote] Business Product Management, Director – Automotive CRM

Note: The job is a remote job and is open to candidates in USA. Tekion Corp is a company that is positively disrupting the automotive industry with its cloud-native automotive platform. They are seeking a strategic and customer-focused Director of Business Product Management to lead the vision and roadmap for their Automotive CRM platform, ensuring that customer needs drive product strategies and delivery of innovative solutions. Responsibilities • Partner to create a long-term product vision and strategy for the Automotive CRM portfolio. • Develop and communicate a clear product roadmap aligned with company objectives and customer needs. • Identify emerging trends in automotive retail, digital transformation, and CRM best practices to shape strategic initiatives. • Serve as the voice of the customer, ensuring dealer and partner feedback drives product priorities. • Build strong relationships with dealers and industry stakeholders to understand pain points, opportunities, and market shifts. • Translate customer insights into actionable product requirements. • Lead discovery, business case development, and prioritization of new product initiatives. • Collaborate with engineering, product architects, and data teams to deliver innovative and scalable CRM capabilities. • Define success metrics, monitor performance, and iterate to continuously improve product adoption and impact. • Partner with sales, product marketing, and customer success to support go-to-market strategies and drive adoption. • Work closely with internal stakeholders to balance customer needs with technical feasibility and business impact. • Influence executive stakeholders through data-driven recommendations. • Foster a culture of innovation, customer obsession, and accountability. Skills • 8+ years of experience in product management, with at least 3+ years in a leadership role (experience in CRM and the automotive industry required). • Proven track record of defining and delivering successful SaaS or CRM product strategies. • Deep understanding of automotive retail, dealer operations, and OEM ecosystems. • Strong analytical, problem-solving, and business case development skills. • Exceptional communication and storytelling abilities, with experience presenting and aligning with senior executives and external partners. • Ability to thrive in a fast-paced, evolving environment with multiple priorities. • Hands-on expertise in building and applying LLM-driven capabilities to optimize CRM systems and marketing workflows. • Extensive experience optimizing CRM workflows and integrating marketing operations to drive campaign performance and customer engagement. Benefits • Competitive compensation and generous stock options • 100% employer-paid top-of-the-line medical, dental, and vision coverage • Great benefits including unlimited PTO, parental leave, and free snacks and beverages • The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies • Be part of an early-stage, hyper-growth start-up with the opportunity to grow and prosper • Work on the latest and coolest technologies – everything is home-grown and built ground-up • A dynamic work environment with a strong sense of community and collaboration • The open and transparent culture that encourages innovation, rewards performance, and discourages hierarchy • Exciting opportunities for career growth and development Company Overview • Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry. It was founded in 2016, and is headquartered in Pleasanton, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job