[Remote] Billing Specialist I

Note: The job is a remote job and is open to candidates in USA. Hanger, Inc. is the world's premier provider of orthotic and prosthetic services and products. They are seeking a Billing Specialist I to provide high-level customer service to patients and manage the billing and authorization processes, ensuring compliance with relevant laws and company policies. Responsibilities Obtain and maintain accurate patient, billing and insurance information, verification and pre-authorization in patient files and in the billing system, in compliance with Hanger’s Compliance Policies Review charts for completed checklist or PCRE Conversion of NextGen encounters after running and clearing all claim edits Accurately submits paper and electronic daily Acquires and maintains knowledge of manual and electronic billing systems, and specifications for contracted payers Reconciles electronic billing error/submission/rejection report Mails paper claims to carriers, and files resubmissions Coordinates communications with payers to ensure accurate billing practices, and enhance reimbursement opportunities, in accordance with Hanger goals Report timely key statistics to market and corporate management for sales, revenue, cash and patient flow Perform other duties or special projects as assigned Skills High school education or equivalent Minimum of one year of experience auditing or data analytics Knowlegable of professional concepts and able to properly apply company policies and procedures to resolve issues Exhibit good Interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions Comfortable working in various workplace scenarios (e.g. diverse population clinicians, insurance carrier representatives, levels of management, and business representatives.) Knowledge of generally accepted accounting principles; applicable federal, state and local laws, statues, regulations, policies and procedures; healthcare billing principles and practices; basic mathematical principles and practices; methods and techniques receiving/accounting for payments; standard office practices and procedures; standard clerical accounting methods and practices; principles and practices of organizing and reporting data; personal computer systems and general office computer software; standard filing and record keeping systems Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding Ability to research, interpret and apply complex laws, regulations, policies and procedures pertaining to healthcare billing and collection activities; provide/obtain detailed information form others, even in difficult situations; gather and evaluate data; communicate effectively; maintain professional composure, even during difficult situations , both orally and in writing; establish and maintain effective working relationships with others; utilize standard office equipment, including computer hardware and software, to accomplish tasks within set deadlines; establish and maintain procedures, records and files This role requires an individual of exemplary ethical standards who performs meticulous and concise work Proficient computer skills, including Windows based office technologies (ex. Word, Excel, PowerPoint), computerized billing systems and report writer software. Excel or comparable spreadsheet experience required Experience in a medical office Experience with EMR systems (NextGen and/or OnBase) DME/Orthotic knowledge Benefits Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Flexible Work Schedules and Part-time Opportunities Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Student Loan Repayment Assistance by Location Relocation Assistance Regional & National traveling CPO/CO/CP opportunities Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest Company Overview Headquartered in Austin, Texas, Hanger, Inc. is a leading provider of orthotic and prosthetic (O&P) patient care services and products. It was founded in 1861, and is headquartered in Austin, Texas, USA, with a workforce of 5001-10000 employees. Its website is