Remote-Bilingual Spanish Speaking Customer Service Rep
*********This position is 100% remote*********
Now Hiring Bilingual (Spanish Speaking) Customer Service Professionals
The role of a Customer Service Professional is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customers primary point of contact, and Assurant is very much invested in your success in this role. Providing excellent customer service is top priority for us! .
Acting as the customers primary point of contact, you will:
Receive in-bound calls from customers who want to open a claim
Listen, solve problems, answer questions and work with them to find a resolution
Use your expertise to proactively make recommendations that will help customers avoid future issues
Benefits and Pay:
Compensation of $16 per hour
Medical benefits begin on your first day
Paid training that enables you to learn the business, systems, and policies
Tuition reimbursement available after 6 months, up to $5000/annually
Competitive paid time off
The diversity - every day and every customer are different
The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team
Requirements:
Minimum high school diploma or GED
Relentless drive to provide exceptional customer service
Excellent communication and listening skills
Strong attention to detail and problem-solving skills
Ability to adapt to change and work well in a fast-paced environment
Ability to multi-task using technology while handling calls
When you work:
Hours of Operation 8am 12 am ET Monday - Sunday
This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs so it is important that you have open overall availability
We do pay shift differentials for night and weekend schedules worked
When you start, we train you:
Its a combination of classroom & on the job training that is typically 2 weeks long but duration can vary
Classroom training hours are typically Monday through Friday from 8am 5pm with a lunch break
Upon completion of class room training you will receive your regular shift & start working those hours
#LI-Remote
Apply Now
Now Hiring Bilingual (Spanish Speaking) Customer Service Professionals
The role of a Customer Service Professional is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customers primary point of contact, and Assurant is very much invested in your success in this role. Providing excellent customer service is top priority for us! .
Acting as the customers primary point of contact, you will:
Receive in-bound calls from customers who want to open a claim
Listen, solve problems, answer questions and work with them to find a resolution
Use your expertise to proactively make recommendations that will help customers avoid future issues
Benefits and Pay:
Compensation of $16 per hour
Medical benefits begin on your first day
Paid training that enables you to learn the business, systems, and policies
Tuition reimbursement available after 6 months, up to $5000/annually
Competitive paid time off
The diversity - every day and every customer are different
The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team
Requirements:
Minimum high school diploma or GED
Relentless drive to provide exceptional customer service
Excellent communication and listening skills
Strong attention to detail and problem-solving skills
Ability to adapt to change and work well in a fast-paced environment
Ability to multi-task using technology while handling calls
When you work:
Hours of Operation 8am 12 am ET Monday - Sunday
This job is 40 hours a week and shifts are usually (not always) 5 consecutive days on with 2 consecutive dates off for 8 hour shifts but shifts can change to meet business needs so it is important that you have open overall availability
We do pay shift differentials for night and weekend schedules worked
When you start, we train you:
Its a combination of classroom & on the job training that is typically 2 weeks long but duration can vary
Classroom training hours are typically Monday through Friday from 8am 5pm with a lunch break
Upon completion of class room training you will receive your regular shift & start working those hours
#LI-Remote
Apply Now