[Remote] Bilingual Commissions Administrator (English/Spanish)

Note: The job is a remote job and is open to candidates in USA. Experior Financial Group Inc. is seeking a Bilingual Commissions Administrator who excels both independently and in team settings. This role involves processing commission statements and managing agent inquiries while ensuring timely payments and maintaining accuracy. Responsibilities Collect, process, and input commission statements from various insurance providers Analyze commission transactions and cross reference with bank statements Manage multiple deadlines to ensure timely commission payments to agents Address agent inquiries promptly, accurately, and courteously, including handling challenging situations with professionalism and composure Perform additional duties related to the commissions department as assigned by the immediate manager Skills Bilingual fluency in English and Spanish (written and spoken) is required Strong attention to detail and accuracy Excellent time management and organizational abilities Capable of managing tight deadlines and multiple priorities effectively Effective problem-solving and investigative skills Reliable, trustworthy, proactive, with a keen sense of ownership and initiative Exceptional verbal and written communication skills Approachable and professional in delivering challenging information on the phone, and in email interactions Strong computer skills with a capacity to learn new systems Ability to handle stressful situations with a positive, proactive attitude Positive demeanor with an openness to constructive feedback Must reside and be authorized to work in the USA Previous experience in an IMO or at a carrier level is an asset Proficiency with Excel is advantageous Benefits Work-life balance with paid vacation and sick days Comprehensive medical, dental, and vision benefits Flexible work options: on-site, hybrid, and remote Career growth and development opportunities Diverse team environment Straight day shifts with no weekends Company events and celebrations Tuition reimbursement Company-provided equipment Company Overview Experior Financial Group offers brokerage, insurance, investment solutions, and other financial services. It was founded in 2014, and is headquartered in Guelph, Ontario, CAN, with a workforce of 51-200 employees. Its website is