[Remote] Bilingual Care Coordinator (Fully Remote, Spanish Speaking)
Note: The job is a remote job and is open to candidates in USA. Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. They are seeking a full-time Care Coordinator to support their expansion into Chronic Care Management, focusing on providing relationship-based support for adults managing chronic conditions.
Responsibilities
ā¢ Manage a defined caseload of enrolled CCM (chronic care management) members
ā¢ Conduct proactive outreach to support ongoing engagement and care coordination
ā¢ Identify and address social determinants of health, including food access, housing resources, transportation, and community supports
ā¢ Coordinate referrals to community-based organizations and social service providers
ā¢ Track referral progress and support members in navigating next steps
ā¢ Partner closely with the RN and NP to surface barriers impacting care or engagement
ā¢ Support appointment scheduling, reminders, and follow-up coordination as needed
ā¢ Maintain accurate, timely documentation of member interactions and coordination activities
ā¢ Meet outreach, documentation, and engagement expectations aligned with CCM requirements
ā¢ Collaborate closely with the care team to deliver team-based, whole-person support
Skills
ā¢ Minimum of 1 year of experience in care coordination, community health work, or a related member-facing support role
ā¢ Bilingual - Spanish and English fluency required
ā¢ At least 1 year of experience working with a Medicare/Medicaid population
ā¢ Experience working in healthcare support call center settings
ā¢ Experience supporting individuals with chronic conditions and ongoing care needs
ā¢ Strong understanding of social determinants of health and community-based resources
ā¢ Comfort working in structured, metrics-driven programs
ā¢ Strong communication skills and ability to build rapport with diverse populations
ā¢ Ability to work independently in a fully remote environment
ā¢ Proficiency with documentation systems, CRMs, or EHRs
ā¢ Reliable internet connection and access to a HIPAA-compliant workspace
Benefits
ā¢ Comprehensive health, vision & dental insurance
ā¢ 401k
ā¢ Monthly work-from-home expense stipend
ā¢ Flexible vacation policy with paid time off
ā¢ Opportunity for rapid career progression and personal growth
Company Overview
ā¢ Pair Team is an end-to-end operations platform that connects vulnerable patients to local care teams. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://pairteam.com.
Apply Now
Apply Now
Responsibilities
ā¢ Manage a defined caseload of enrolled CCM (chronic care management) members
ā¢ Conduct proactive outreach to support ongoing engagement and care coordination
ā¢ Identify and address social determinants of health, including food access, housing resources, transportation, and community supports
ā¢ Coordinate referrals to community-based organizations and social service providers
ā¢ Track referral progress and support members in navigating next steps
ā¢ Partner closely with the RN and NP to surface barriers impacting care or engagement
ā¢ Support appointment scheduling, reminders, and follow-up coordination as needed
ā¢ Maintain accurate, timely documentation of member interactions and coordination activities
ā¢ Meet outreach, documentation, and engagement expectations aligned with CCM requirements
ā¢ Collaborate closely with the care team to deliver team-based, whole-person support
Skills
ā¢ Minimum of 1 year of experience in care coordination, community health work, or a related member-facing support role
ā¢ Bilingual - Spanish and English fluency required
ā¢ At least 1 year of experience working with a Medicare/Medicaid population
ā¢ Experience working in healthcare support call center settings
ā¢ Experience supporting individuals with chronic conditions and ongoing care needs
ā¢ Strong understanding of social determinants of health and community-based resources
ā¢ Comfort working in structured, metrics-driven programs
ā¢ Strong communication skills and ability to build rapport with diverse populations
ā¢ Ability to work independently in a fully remote environment
ā¢ Proficiency with documentation systems, CRMs, or EHRs
ā¢ Reliable internet connection and access to a HIPAA-compliant workspace
Benefits
ā¢ Comprehensive health, vision & dental insurance
ā¢ 401k
ā¢ Monthly work-from-home expense stipend
ā¢ Flexible vacation policy with paid time off
ā¢ Opportunity for rapid career progression and personal growth
Company Overview
ā¢ Pair Team is an end-to-end operations platform that connects vulnerable patients to local care teams. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://pairteam.com.
Apply Now
Apply Now