Remote Benefits Customer Service Representative (Local Candidates)
Job Title: Remote Benefits Customer Service Representative
Pay: $17.25-$18.00 an hr
• $17.25 an hr for nonbilingual candidates
• $18.00 an hr for bilingual candidates
• After 30 days Regular Pay bumped to: 18.50
• After 30 days Bilingual Pay bumped to: 19.25
Job Type: Remote in San Diego, CA
Start date: 9/8/25
Shift Options:
• Shifts: Must be flexible between 6a-8p / Must be within 2 Hours
• During our busy season you will be expected to work a 40-hour week and overtime when requested.
• During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.
• NO WEEKEND SHIFTS! Monday through Friday only!
• Most locations you need to be flexible to work an 8-hour shift between 7a-8p with a few weeks going until 10p or 11p.
• The west coast roles you might need to be available from 530a-8p. Looking for flexibility!
Remote Benefits Customer Service Representative Overview:
• Remote Role, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.
• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message.
• Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.
• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.
• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
• Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
Remote Benefits Customer Service Representative Qualifications:
• Must have High School Diploma or GED
• Looking for any various experience, preferably in Customer Service or Call Center!
• Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French)
Remote Benefits Customer Service Representative Benefits:
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
How to Apply:
If you are interested in this position, please apply OR submit your resume to:
Saw Hlaing | [email protected] | 412-790-5425
Apply Now
Apply Now
Pay: $17.25-$18.00 an hr
• $17.25 an hr for nonbilingual candidates
• $18.00 an hr for bilingual candidates
• After 30 days Regular Pay bumped to: 18.50
• After 30 days Bilingual Pay bumped to: 19.25
Job Type: Remote in San Diego, CA
Start date: 9/8/25
Shift Options:
• Shifts: Must be flexible between 6a-8p / Must be within 2 Hours
• During our busy season you will be expected to work a 40-hour week and overtime when requested.
• During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.
• NO WEEKEND SHIFTS! Monday through Friday only!
• Most locations you need to be flexible to work an 8-hour shift between 7a-8p with a few weeks going until 10p or 11p.
• The west coast roles you might need to be available from 530a-8p. Looking for flexibility!
Remote Benefits Customer Service Representative Overview:
• Remote Role, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.
• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message.
• Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.
• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.
• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
• Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
Remote Benefits Customer Service Representative Qualifications:
• Must have High School Diploma or GED
• Looking for any various experience, preferably in Customer Service or Call Center!
• Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French)
Remote Benefits Customer Service Representative Benefits:
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
How to Apply:
If you are interested in this position, please apply OR submit your resume to:
Saw Hlaing | [email protected] | 412-790-5425
Apply Now
Apply Now