[Remote] Associate Solutions Engineer

Note: The job is a remote job and is open to candidates in USA. TDS Gift Cards, a division of Ziff Davis, is a leading platform solution for global Prepaid/Gift Card processing and program management. They are seeking an Associate Solutions Engineer to bridge the gap between product requirements and technical execution, focusing on internal tool development, data operations, and cross-functional collaboration.ResponsibilitiesDesign, build, and maintain internal tools and scripts to automate manual business processes using PythonMaintain and migrate existing legacy workflows (previously built in Retool) toward more robust, code-based solutions (e.g., Django or Python scripts)Develop scripts to interact with internal and external APIs for data retrieval and system updatesBuild and monitor data pipelines (ETL) to ensure accurate data flow between systemsWrite complex SQL queries to extract, manipulate, and validate data for internal stakeholders and client reportingAssist in the implementation and management of orchestration tools (experience with Airflow is a major plus)Serve as a technical escalation point for data anomalies and system bugsProactively monitor foundational systems (using tools like New Relic) to identify issues before they impact clientsInvestigate root causes of technical incidents by digging into logs, databases, and codeWork closely with Product Managers to understand business requirements and translate them into technical specificationsCollaborate with the Engineering team to ensure local tools align with the broader architectureSkillsB.S. in Computer Science, Engineering, Data Science, or a related technical field1–2 years of experience in a technical role (e.g. Junior Data & Tools Engineer, Data Analyst, Support Engineer or Junior Developer)Portfolio or GitHub examples of personal projects are highly valuedStrong SQL Proficiency: Must be able to write complex queries, joins, and aggregations to analyze big data and validate system healthPython Proficiency: Experience using Python for data manipulation (Pandas), automation, or API interactionExceptional Problem Solving: A 'detective' mindset with the ability to troubleshoot issues across different layers of the stackCommunication: Strong verbal and written skills; able to explain technical concepts to non-technical stakeholdersAgile Familiarity: Experience with JIRA and agile workflowsBias for Action: Self-motivated with a track record of appropriate urgency and follow-throughFamiliarity with ETL concepts; exposure to Airflow is a significant plusKnowledge of Django or Flask is a strong plusFamiliarity with Retool is helpful for understanding legacy tools, but not required for future buildsBenefitsComprehensive medical, dental, and vision coverageLife and disability benefitsFlexible Spending Accounts (FSAs)401(k) with company matchEmployee Stock Purchase PlanFlexible Time OffVolunteer Time OffPaid holidaysFamily building and caregiving supportGenerous Family Care and Parental leaveFitness ReimbursementAccess to wellness programsEmployee engagement programsRecognition awardsCompany OverviewTDS Gift Cards specializes in gift card processing and program management. It was founded in 2002, and is headquartered in Encino, California, USA, with a workforce of 11-50 employees. Its website is http://tdsgiftcards.com.



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