[Remote] Associate Sales Development Representative - Cross Industry

Note: The job is a remote job and is open to candidates in USA. Hyland is a fast-scaling technology company that is seeking high-energy sales professionals for their Sales Development team. The role involves outbound prospecting, cold calling, and qualifying leads to support Account Managers and drive sales opportunities. Responsibilities Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi-channel outreach Connect with a high volume of leads to quickly determine customer fit and sales potential Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward Generate new qualified leads by building target account lists and executing calling and email campaigns Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow-up Accurately document all prospect activity and interactions in internal systems and CRM tools Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared Review and support RFPs, assisting prospects with documentation as needed Leverage a modern, multi-tactical sales technology stack to maximize outreach effectiveness Partner with field reps and cross-functional teams to support targeted campaigns and growth initiatives Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Skills Bachelor's degree or equivalent practical experience Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo Experience in inside sales or sales development, with a strong emphasis on outbound cold calling Comfort operating in a fast-paced, quota-driven environment where activity fuels results Clear, confident communication skills — you know how to adapt your message to your audience Proven ability to build rapport quickly and earn trust over the phone and virtually Strong business acumen with a curiosity for technology and how it solves real problems Self-motivated, competitive, and energized by goals and performance metrics Skilled at asking thoughtful, probing questions to uncover meaningful insights Highly organized, detail-oriented, and disciplined about updating systems and tracking progress Proficiency with Microsoft Windows and Office tools Ability to travel up to 5% for events or team needs Benefits Fully remote work — work from anywhere in the US while staying connected to a driven, collaborative team Join a hyper‑growth tech company where sales performance directly fuels company success Clear career paths into Digital Territory Sales Managers or leadership roles Supportive, sales culture that values coaching and learning Company Overview Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve. It was founded in 1991, and is headquartered in Westlake, OH, US, with a workforce of 1001-5000 employees. Its website is