[Remote] Associate, Referral Intake

Note: The job is a remote job and is open to candidates in USA. BAYADA Home Health Care is seeking a Referral Intake Coordinator to join our Customer Care Center team. The remote Intake Associate is responsible for receiving and processing new referrals from various medical professionals to ensure patients receive high-quality care in their homes. Responsibilities Receive, document, and process incoming referrals Ensure all referrals are thorough, accurate and complete Follow up with our local branches to ensure timely responses to referral sources Function as facilitator between Case Managers, Client Services Managers, Clinical Nurse Managers and Field Nurses Communicate payer information to our internal Insurance Verification team Provide excellent customer service at all times Skills College Degree required 2-3 years' experience in Healthcare, Intake, or Contact Center may be accepted in lieu of degree 1 year of work experience (to include internships), required Proven success in a healthcare setting, contact center, and/or experience having worked/learned remotely, required Ability to simultaneously work in multiple systems in a fast-paced call center environment Exceptional organizational and communication skills Attention to detail and ability to work with speed and accuracy Benefits Paid holidays Vacation and sick leave Vision Dental and medical health plans Employer paid life insurance 401k with company match Direct deposit Employee assistance program Company Overview BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel It was founded in 1975, and is headquartered in Pennsauken, New Jersey, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship BAYADA Home Health Care has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2023, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.