[Remote] Associate, Financial Operations

Note: The job is a remote job and is open to candidates in USA. Pilot.com is a company that provides dedicated finance experts to small businesses, modernizing back-office operations. They are seeking an Associate for their Financial Operations team to assist clients with operational tasks including payroll processing, benefits administration, and compliance support.ResponsibilitiesExecute day-to-day operational tasks for our clients including payroll processing, benefits administration, AP/AR workflows, and equity grant trackingApply operational best practices and support implementation of systems like Gusto, Rippling, Deel, Carta, and Bill.comCommunicate with clients regularly to provide updates and address their operational needsBe part of the world's preeminent operational services tech-enabled firm - a trusted partner for our clients on their most important operational decisionsConduct research on operational tools and best practices required for customer service deliveryKeep operational projects on track with ongoing monitoring and status updatesSupport successful compliance requirements by tracking deadlines and ensuring timely completionExecute the strategies to address areas of opportunity within Pilot Financial OperationsImplement improvements in operational and business KPIs for Financial OperationsRecommend and drive process improvements to maximize accuracy and efficiency within our offeringSkills1-2 years of relevant operational experience; previous experience in back-office operations, startup operations, or a fast-growing company environment is a plusAdvanced Excel skills with the ability to swiftly and effectively translate ambiguity into succinct outputsHighly detail-oriented with the ability to consume and process large amounts of operational informationExcellent verbal and written communication skillsHigh attention to detail and ability to deliver accurate, high-quality outputs with minimal revisionsHighly entrepreneurial and able to thrive in an ambiguous, fast-paced, and cross-functional environmentSystematic thinker and able to carry out rigorous problem-solving as a self-starterA proven ability to build strong collaborative working relationships with the immediate teamExperience with operational tools such as Gusto, Rippling, Bill.com, or similar platformsNotion experience a plusBenefitsFlexible vacation/time-off policyAll federal holidays are observedCompetitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and RightwayParental leave for birthing or non-birthing parents – 100% pay for 12 weeks401(k) planCompany OverviewPilot provides the most reliable accounting, CFO, and tax services for startups and small businesses. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://pilot.com.



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