[Remote] Associate Account Manager

Note: The job is a remote job and is open to candidates in USA. NP Digital is a global award-winning performance marketing agency, recognized for its innovative digital marketing solutions. The Associate Account Manager role involves building and maintaining client relationships, working collaboratively with teams, and utilizing data-driven strategies to drive client success. Responsibilities Work hand-in-hand with our Group Account Directors and delivery teams to drive results for our clientbase Interface with clients, strategic leads, and supporting account team to deliver for clients across a wide array of industries Demonstrate confidence and authority as the day-to-day voice of the agency Use a data-driven approach via web analytics for monitoring and reporting of online marketing campaigns Acquire in-depth knowledge of each client’s business including key issues, competitive situations and industry trends Demonstrate good judgment, ability to foresee potential issues, and a proactive approach to problem-solving Effectively present the agency’s POV, recommendations, and deliverables to a range of client audiences Serve as a thought leader and client advocate for new technologies, platforms, and programs Work alongside dedicated specialists and Group Account Directors to create a good story around campaign performance, provide strategic insights and recommendations Ability to define KPIs and deliver on client objectives and targets for volume and ROI Skills 1 year of experience in a digital marketing setting, whether that be an agency or in-house A passion for marketing and client service Strong written and verbal communication skills Demonstrated organizational skills and extreme attention to detail Able to work independently and efficiently in order to meet organizational goals Deadline-oriented, and able to deliver high quality work to clients under pressure Excellent analytical, critical-thinking and problem-solving skills Self-motivated, self-starter, able to independently execute with minimal supervision in a fast-paced agency environment with rapidly changing priorities Candidates must reside and be eligible to work in the US Previous work at an Agency preferred with hands on familiarity in account management Strong foundational knowledge of SEO practices and implementation Experience with Google AdWords and Google Analytics GA Certified Google Ads Search Certified Email, CRO, offsite content marketing experience Benefits National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available Flexible paid time off;16 weeks maternity and 6 weeks paternity leave Health Savings Accounts with employer contribution, Healthcare Flexible Spending Accounts, Dependent Care FSA Vision and dental coverage Employer-paid short-term disability and life and AD&D insurance Employer-paid premium subscription to the Calm app Employer-paid virtual healthcare support through First Stop Health Voluntary pet insurance for your furry family members Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance New hire technology stipend to set up home office Employer-sponsored 401(k) retirement with Roth option Company Overview NP Digital is a digital marketing agency specializing in SEO, content, social media, and paid media. It was founded in 2017, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is