[Remote] Administrative Coordinator, Telecommunication (Drop Bury)

Note: The job is a remote job and is open to candidates in USA. TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. The Administrative Coordinator will manage calls, maintain customer service records, assist with utility locates, and support various administrative functions to enhance field productivity. Responsibilities • Manage calls and support to assist in driving positive field productivity • Key and maintain accurate customer service history and service call records • Assist daily with requesting utility locates as needed • Access, input and manage data in CSG, WFX, and ACSR, Penguin Data • Close work orders using proper solution and clear codes • Ad hoc reporting as requested • Support administrative functions of the office • Dispatch service requests to available technicians; act as liaison between technician and customer service team members • Strive to provide the best customer experience every day • Other duties as assigned Skills • Manage calls and support to assist in driving positive field productivity • Key and maintain accurate customer service history and service call records • Assist daily with requesting utility locates as needed • Access, input and manage data in CSG, WFX, and ACSR, Penguin Data • Close work orders using proper solution and clear codes • Ad hoc reporting as requested • Support administrative functions of the office • Dispatch service requests to available technicians; act as liaison between technician and customer service team members • Strive to provide the best customer experience every day • Other duties as assigned • Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving • Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) Benefits • Full Benefits Package (Medical, Dental & Vision) • Paid Time Off • 401(k) with Company Match! • 25K Company Paid Life Insurance • Independent Work & Team Collaboration • Career Development & Advancement Opportunities! Company Overview • TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It was founded in 2004, and is headquartered in Sioux Falls, South Dakota, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • TAK Broadband has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job