Remote Administrative Assistant/Customer Service

Position Overview Elev8 Events, a premier travel agency dedicated to curating extraordinary experiences, is seeking a detail-oriented and organized Remote Administrative Assistant/Customer Service professional. In this role, you will provide essential support to our Travel Department, ensuring the smooth operation of travel services while delivering exceptional customer care. Key Responsibilities • Travel Coordination: Assist in booking flights, accommodations, transportation, and activities. • Administrative Support: Manage inquiries, correspondence, and maintain records for the Travel Department. • Calendar Management: Coordinate schedules and appointments for travel advisors. • Client Communication: Serve as the primary contact for clients, ensuring excellent customer service. • Document Preparation: Prepare and format travel documents, itineraries, and reports using Microsoft Office Suite. • Data Entry and Record-Keeping: Maintain accurate records of client information, expenses, and travel bookings. • Vendor Coordination: Liaise with hotels, airlines, tour operators, and other vendors to confirm bookings and resolve issues. • Office Management: Assist with maintaining supplies, organizing files, and coordinating meetings. • Event Support: Help with logistics and planning for travel-related events and promotions. • Team Collaboration: Work closely with team members to ensure efficient service delivery. Required Qualifications • Previous experience in an administrative or office support role, preferably in travel or hospitality. • Strong organizational skills and attention to detail with the ability to manage multiple priorities. • Excellent written and verbal communication skills with a customer-centric approach. • Proficiency in Microsoft Office Suite and related software applications. • Ability to work independently as well as collaboratively within a team. • A passion for travel and commitment to delivering exceptional client experiences. Benefits & Perks • Competitive pay and benefits package. • Opportunities for professional growth and development within a dynamic company. • Access to exclusive travel perks and discounts. • A supportive, inclusive work environment that emphasizes work-life balance. Apply tot his job