[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. NFP, an Aon company, is a recognized leader in Business Insurance, helping clients manage their most significant risks. The Account Manager I will assist senior team members in servicing client accounts, manage renewals, and develop client relationships while ensuring efficient service delivery.ResponsibilitiesWork with senior team members to prepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come inLearning to reviewing contracts, benefit plan summaries, and carrier source documents for accuracy under the direction of the Account Executive or Advisor. At this level, they will begin to learn more complex compliance and regulatory policy languageCreates and maintain client files in accordance with office procedures. May be responsible for keeping client policy recordsTakes the lead on answering questions from clients and/or insurance company personnel such as ID card request, claims or billing questionsBegins to develop ongoing relationships with clients. Coordinates with Senior Account Manager, Account Executives or Advisors in doing soBegins to develop relationships with carrier representatives to better understand available products and services in the marketplace and recommend them to clientsLearns vendor/carrier products and services from the more senior Account Manager or Account ExecutiveBegins to review and analyze requests for proposals and insurance plan analyses. Participates in negotiations with carriers and recommend renewal actions, under the direction of a senior team memberMay assist Account Manager in drafting renewal presentationsAssist with creating and updating benefits related guides, education resources for clientsLearns how to conduct annual client compliance audits using NFP portal, assists more senior Account Managers in preparing documentAttend to client requests including product or vendor service or performance challengesFile form 5500 filing, reaching out for assistance as neededParticipates in client projects such as implementation of new business, open enrollment process, non-discrimination testing, etc. under the direction of more senior team membersCreate monthly, quarterly and annual reports for client review as neededDistribute monthly / quarterly newsletters and other briefings and content as appropriateAssist with creation of client corporate wellness programs and offeringsSkillsAssociates degree (or equivalent)Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and servicesAbility to work independently and anticipate client and team needsEffective time management and decision-making skillsDiligent follow up skillsAbility to express ideas clearly in both written and oral communicationsStrong Microsoft Excel and PowerPoint skillsCommanding presentation and public speaking abilitiesAppropriately licensed or ability to obtain licensing if requiredBA/BS preferred1-3 years client service and/or industry and product line experienceBenefitsPTO & paid holidays401(k) with matchExclusive discount programsHealth & wellness programsCompany OverviewNFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.nfp.com.



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