[Remote] Account Development Consultant

Note: The job is a remote job and is open to candidates in USA. iMatrix is the leader in Healthcare marketing solutions for over 10,000 small and medium sized health and wellness businesses across the United States. The Account Development Consultant (ADC) is responsible for building and maintaining relationships with existing clients, driving upsells through marketing consultations, and ensuring timely service delivery to meet client expectations.ResponsibilitiesPerform 50+ outbound calls daily, to prospective clientsProspects existing clients over the phone, and performs daily marketing consultations via Video to achieve monthly upsell sales targetsDrives upsell revenue opportunities by identifying marketing opportunities for each client and then matches those opportunities with the best level of service required to meet each client’s needsQualify leads driven from marketing efforts directed at existing clients and sets appointments for online demonstrations to qualified decision makersDemonstrate a high level of knowledge of digital marketingMaintains and manages a portfolio of clients and develops strong relationships with each clientAddress client concerns and ensure the resolution of issues in a timely manner, with hand-off to appropriate internal staff and/or follow-up when appropriateProactively identifies ‘at risk’ customers and escalates these customers to the appropriate department to ensure they are retained as customersEnsure customers are proficient in using services by identifying user needs and providing consultative services and directing those to training or coaching resources when appropriateField all account and product related direct calls from clients, as well as transferred calls from the Customer Support team for issues and requests that require ADC involvementMonitors for competitors, including pricing and servicesRequired to meet weekly, monthly and annual productivity and sales metricsAttends weekly meetings and provides updates, suggestions and/or optimizations to improve client performance and increase incremental revenues for the companySkills1 Year+ in sales closing experience selling a SaaS product to small business owners as an Account Executive. (Must be in your most recent role)1 Year+ of sales experience in Digital Marketing or TV/Online Ad sales (Plus)6 Months or more in a SDR/BDR role calling on Small Business (Plus)Communication Skills: Excellent, professional written and verbal communication skillsAbility to build and maintain long term relationshipsAbility to multitask and stay highly organized while doing soStrong organizational and analytical skills. Able to master excel and PowerPoint presentationsEnergy, hustle, and appetite for growth and responsibilityDetail oriented and self-motivatedBS or BA preferred, but willing to consider strong backgrounds in lieu of degreeThis position is Remote for candidates applying within Pacific, Mountain or Central time zonesMust have Hi-Speed InternetDegree in Business or Communications is a plusBenefitsHealth insurance options such as medical, dental, and vision coverageFlexible spending accounts (FSA) for medical and dependent careShort-term and long-term disability insuranceLife and AD&D insurance401(k) retirement savings plan with a company matchPaid time off (PTO)Paid holidaysCommuter benefitsAccess to our Employee Assistance Program (EAP)Well-being coaching servicesVoluntary benefits such as home, auto and pet insuranceDiscounted legal and financial servicesCompany OverviewiMatrix is the leader in advanced website and online marketing solutions for small and medium sized, health and wellness businesses. It was founded in 2001, and is headquartered in San Diego, California, USA, with a workforce of 51-200 employees. Its website is https://imatrix.com/.



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