[Remote] Account Associate (Wholesale P&C)

Note: The job is a remote job and is open to candidates in USA. Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market. The P&C Wholesale Account Associate will provide administrative and operational support to senior underwriting and broker staff, ensuring accurate and timely completion of all marketing, service, data entry, and bind/post-bind tasks.ResponsibilitiesEnter and update account, quote, and policy information in the agency management system with a high degree of accuracyAccurately enter data received on applications into carrier online rating portalsEnsure data integrity by following established naming conventions, coding standards, and documentation requirementsPrepare, review, and process bind orders in coordination with the brokers and underwritersComplete post-bind tasks, Including policy issuance, endorsements and cancellationsConfirm all required forms, signatures and documentation are completeManage inbound calls, connecting customers and team members to ensure a seamless and positive experienceProcess mid-term changes, cancellations, reinstatements, and renewal documentationTrack and follow up on outstanding carrier requests to ensure timely resolutionManage assigned task queues to ensure brokers/underwriters receive timely supportAssist in preparing quote proposals, summaries, and market comparison documents when neededEnsure compliance with carrier and regulatory documentation requirementsCommunicate with carrier and retail agent partnersRespond to requests for missing or corrected information promptlyProvide administrative support to the business unit as neededSkillsBachelor's degree preferredMinimum of 1 year of underwriting or related insurance experience requiredMust have Property & Casualty Brokers LicenseStrong customer service experienceProficiency in Microsoft Office Suite and ability to quickly learn industry-specific softwareAbility to work collaboratively with team members and other departmentsStrong desire to learn, explore new ideas, and seek out new knowledgeAbility to be flexible, embrace change, and quickly pivot in response to shifting prioritiesCPCU, CIC, CRIS, etc. a plusBenefitsComprehensive medical, dental and vision insurance401(k) plan with matchPaid time offEmployee Ownership Program - every eligible employee shares in the financial rewards that grow when the company growsProfessional development opportunitiesOwner Referral ProgramWork from home reimbursement for remote/hybrid rolesCanary emergency financial assistance programComprehensive medical, dental, visionLife/AD&D InsuranceConfidential, Employee Assistance ProgramHealth Savings Account, includes company contributionShort-term disabilityVoluntary benefits - supplemental accident, critical illness, hospital insuranceEmployee discountsAddition Wealth Financial Wellness ProgramVarious Time Off Programs11 company paid holidaysCompany OverviewIntegrated Specialty Coverages (ISC) is a World-Class Program Administrator dedicated to underwriting excellence, client service, and customer experience. It was founded in 2016, and is headquartered in Harrison, New York, USA, with a workforce of 201-500 employees. Its website is https://www.iscmga.com.



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