[Remote] 2026 | Pre-Licensed Benefit Advisor – Work From Home (Multiple Locations)

Note: The job is a remote job and is open to candidates in USA. WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. As a Benefit Advisor, you will assist Medicare-eligible participants in selecting insurance plans that meet their needs through consultative sales and phone conversations.ResponsibilitiesFull participation in and progress through a paid exam preparation program and pass your state’s Life and Health Insurance license examSuccessfully complete all required certifications to represent local and national insurance carriersSupport preseason activities by handling outbound and non-sales calls while completing required certifications to become appointed for salesSpend approximately 80% of your scheduled shift during AEP (Oct-Dec) engaged in phone conversations with participants, while consistently meeting or exceeding established efficiency, quality, and sales performance standardsUse a consultative sales approach to listen to and assess the participant’s insurance needs and recommend plans based on assessed needsConduct eligibility and needs analysis to determine suitable plan optionsClearly explain the costs and benefits of multiple insurance plans using an empathetic and professional communication styleMake plan recommendations based on participants’ individual needs and assist the participant in the decision-making processMaintain professionalism and patience with each callerYou will receive scheduled appointment calls along with first time callersParticipate in outbound call campaigns designed to provide an introduction into the participants’ new relationship with our companyCollaborate with team members and contribute to a positive, diverse call‑center environmentSkillsAdhere to all legal regulationsYou are excited to learn new things, have strong computer skills, are self-motivated and are open to feedback for continual improvementYou have patience and the ability to listen and recognize the needs of participants, even when they are unable to clearly articulate what is important to themYou are able to change your communication style based on the region of the call, the client, and the medical needs of each callerYou overcome objections with knowledge, patience, and understanding, and enjoy communicating with new people over the phone!Participate in a paid, 4‑week exam‑preparation program to earn your state Life and Health licensePassing the state license exam is required to enter the Benefit Advisor Training programAbility to understand and comply with all agent appointment and carrier certification requirements necessary to represent local and national insurance carriersAbility to work autonomously in a self-paced, self-motivated team environmentAbility to communicate professionally and courteouslyAbility to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and policiesHigh School Diploma or GED requiredDuring the Enrollment Season (Oct-Dec), mandatory overtime may be requiredAll applicants must have a dedicated, confidential, distraction‑free workspaceThe applicant will secure and be responsible for paying their own internet expenses to include the following requirements: Minimum download speed: 100 Mbps, Minimum upload speed: 10 Mbps, A Wired Ethernet connection that meets upload and download speed requirements as noted aboveA personal smart phone or other device capable of downloading authentication apps for secure VPN accessThe ability to work assigned shift times, including scheduled breaks and lunchesExperience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phoneAbility to learn new proprietary computer systemsExperience in a needs-based sales role, preferredLife/Health Insurance certification a plusBenefitsSignificant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec)Monthly bonuses & incentives with our top BAs making $2,000+Paid exam preparation programStudy materials, scheduling, and exam fees are covered by WTWCompetitive hourly ratesTeam competitions, and rafflesCompany OverviewWTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth. It was founded in 1828, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is https://www.willistowerswatson.com.



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