Relationship Banker - Aiken Mall Financial Center in Aiken, SC

Remote Full-time
Job title: Relationship Banker - Aiken Mall Financial Center in Aiken, SC at Bank of America

Company: Bank of America

Job description: Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.Responsibilities:

Executes the bank's risk culture and strives for operational excellence


Builds relationships with clients to meet financial needs


Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations


Grows business knowledge and network by partnering with experts in small business, lending, and investments


Manages financial center traffic, appointments, and outbound calls effectively


Drives the client experience


Manages cash responsibilities
Required Qualifications:

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Can be flexible to work weekends and/or extended hours as needed
Desired Qualifications:

Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​
Skills:

Adaptability


Business Acumen


Customer and Client Focus


Oral Communications


Problem Solving


Account Management


Client Experience Branding


Client Management


Client Solutions Advisory


Relationship Building


Business Development


Pipeline Management


Prospecting


Referral Identification


Referral Management
Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent
Shift: 1st shift (United States of America)Hours Per Week: 40

Expected salary:

Location: Aiken, SC

Job date: Mon, 21 Apr 2025 23:24:32 GMT

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