Regulatory Senior Associate

FanDuel is the premier mobile gaming company in the United States and Canada. The Regulatory Senior Associate will support the Regulatory Investigations & Enforcement Team by investigating regulatory matters, preparing for enforcement actions, and responding to patron complaints from state gaming regulators. Responsibilities Assist the counsel on the team to investigate regulatory inquiries, incidents, and escalated customer complaints regarding fraud, marketing, cybersecurity, responsible gaming, geolocation, and other areas of regulatory interest Draft Incident Reports and presentations for submission to state gaming regulators Maintain necessary documentation, tracking logs, and repositories for the team’s investigative work and regulatory workflows Assist with data collection and document review for the matters handled by the Regulatory & Investigations Enforcement team Partner with key stakeholders across FanDuel’s business lines to build a strong knowledge of FanDuel’s products, develop familiarity with common topics of escalated complaints, and ensure business remains informed of particular areas of regulatory interest Identify process improvements and help to implement changes to make the team more effective and efficient in accomplishing its goals Provide support on a wide variety of matters handled by the larger Regulatory Investigations and Enforcement Team, engaging with attorneys and internal and external stakeholders Escalate high risk complaints for review by Regulatory Manager and Counsel/Senior Counsel as appropriate Develop and support FanDuel’s engagement and relationship with regulators and become trusted point of contact for escalated customer complaints and other items of regulatory concern Skills A. Degree and prior experience working with attorneys in-house or at a law firm as a paralegal, legal assistant, or compliance professional 1+ years of Regulatory or gaming experience, preferably including experience with a gaming operator or regulator Ability to develop workflows and procedures with strict regulatory guidelines Experience with customer engagement and familiarity with FanDuel products and services Passion to take initiative, problem-solve, be a self-starter, and work independently Extremely organized, detail oriented, and proficient in the MS Office Suite Experience developing presentations, including PowerPoint slides, charts, and graphs, for senior business leaders Outstanding ability to manage projects, multi-task, prioritize, work independently, and excellent organizational skills Strong work ethic and commitment to being an exceptional team player who rolls up their sleeves Excellent verbal, written, and strategic communication skills and an ability to collaborate effectively across a wide range of external and internal stakeholders Experience working in a highly regulated industry or at high-growth technology company Experience with developing new processes and procedures, data analytics, and reporting to senior business leaders Experience engaging and advocating with regulators, including with mandatory reporting requirements Benefits Medical, vision, and dental insurance Life insurance Disability insurance A 401(k) matching program Paid personal time off 14 paid company holidays Paid sick time in accordance with all applicable state and federal laws Company Overview FanDuel is a gaming company that offers sportsbook, daily fantasy sports, horse racing, and online casino games. It was founded in 2007, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is