Reg E Specialist (Remote - WA, OR, CA, ID)
About the position
As a Reg E Specialist at Banner Bank, you will provide operational support and data analysis related to Regulation E Dispute Resolution for various financial transactions. This role involves ensuring compliance with regulations, resolving complex issues, and delivering quality client service in a remote capacity.
Responsibilities
Provide operational support for Reg E Dispute Resolution related to debit cards, ACH, On-line Bill Pay, and Consumer International Wires.
,
Analyze and resolve claims while ensuring compliance with Regulation E and MasterCard timelines.
,
Assist Bank staff with processing requirements to ensure timely and accurate resolution of disputes.
,
Process adjustments to client accounts within required timeframes.
,
Handle mail distribution tasks including picking up, sorting, and delivering packages.
,
Conduct specialized research to resolve disputes and communicate with clients on complex issues.
,
Post information to databases, make financial adjustments, and produce correspondence for clients and merchants.
,
Maintain knowledge of operations and compliance regulations, participating in training and cross-training.
,
Comply with policies, procedures, security requirements, and government regulations.
Requirements
H.S. Diploma required (or equivalent combination of education and experience).
,
0 to 2 years of experience in financial services, with knowledge of fraud investigation processes and regulations.
Nice-to-haves
Ability to work independently and in a team environment.
,
Excellent verbal and written communication skills.
,
Effective time management and problem resolution skills.
,
Proven analytical ability to define problems and draw valid conclusions.
,
Proficient with advanced aspects of Microsoft Office.
Benefits
Targeted starting salary range: $19.60 - $25.82 hourly
,
Incentive potential
Apply Now
As a Reg E Specialist at Banner Bank, you will provide operational support and data analysis related to Regulation E Dispute Resolution for various financial transactions. This role involves ensuring compliance with regulations, resolving complex issues, and delivering quality client service in a remote capacity.
Responsibilities
Provide operational support for Reg E Dispute Resolution related to debit cards, ACH, On-line Bill Pay, and Consumer International Wires.
,
Analyze and resolve claims while ensuring compliance with Regulation E and MasterCard timelines.
,
Assist Bank staff with processing requirements to ensure timely and accurate resolution of disputes.
,
Process adjustments to client accounts within required timeframes.
,
Handle mail distribution tasks including picking up, sorting, and delivering packages.
,
Conduct specialized research to resolve disputes and communicate with clients on complex issues.
,
Post information to databases, make financial adjustments, and produce correspondence for clients and merchants.
,
Maintain knowledge of operations and compliance regulations, participating in training and cross-training.
,
Comply with policies, procedures, security requirements, and government regulations.
Requirements
H.S. Diploma required (or equivalent combination of education and experience).
,
0 to 2 years of experience in financial services, with knowledge of fraud investigation processes and regulations.
Nice-to-haves
Ability to work independently and in a team environment.
,
Excellent verbal and written communication skills.
,
Effective time management and problem resolution skills.
,
Proven analytical ability to define problems and draw valid conclusions.
,
Proficient with advanced aspects of Microsoft Office.
Benefits
Targeted starting salary range: $19.60 - $25.82 hourly
,
Incentive potential
Apply Now