Referral Coordinator

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. Responsibilities Request prior authorizations from a variety of health plans for visits, procedures, and referrals. Monitor and track the status of patient referrals, following up with health plans as needed. Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication. Ensure compliance with documentation and data entry protocols. Verify patient insurance coverage. Provide regular updates to healthcare providers and management on referral trends and issues. Collaborate with healthcare providers and staff to identify opportunities for improving the referral process. Be open-minded to process changes and new technologies. Ensure compliance with healthcare regulations, including HIPAA and relevant state and federal guidelines. Maintain confidentiality and security of patient information. Requirements High school diploma or equivalent. Knowledge of medical terminology, including CPT and ICD-10 codes. At least 1 year of experience as a Referral Coordinator in any specialty. Strong collaborator with a positive, team-focused mindset. Enthusiastic about contributing to a supportive and team-oriented culture. Salary range $33,280 - $41,600 USD Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.