Reference Archivist

Who we are: InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been applying technology to better the workplace. We place great value in the work our people do and in the difference their efforts make in people’s lives. Seeking: We are seeking an energetic, highly-motivated, qualified reference archivist to support the Johnson Publishing Company Archive (JPCA) and the establishment of the Smithsonian Institution’s National Museum of African American History and Culture’s (NMAAHC’s) first centralized reference service in Washington, DC. Characteristics we seek: • High energy and motivation to be fully engaged in archival work • Excellent organizational and project management skills • Eagerness to learn and integrate new archival methods and processes • Strong attention to detail while maintaining the ability to multi-task effectively • Outstanding oral and written communication skills, including the ability to interact with people at various levels, from researchers to executives • Ability to work independently, taking initiative while following institutional guidelines Skills/experience required: • Master’s degree in library science, archival studies, or a related field • Minimum three years of professional experience in archival reference services • Expertise with reference systems such as LibAnswers, LibCRM, and LibCal • Knowledge of Describing Archives: A Content Standard (DACS) • Understanding of African American history and culture • Demonstrated experience producing performance analytics and compliance reports Tasking: • Managing NMAAHC’s LibAnswers, LibCRM, and LibCal systems to ensure efficient triage and response to research inquiries • Coordinating with internal teams and producing weekly inquiry triage reports • Creating monthly analytics dashboards (inquiries, response times, categories) • Supporting FOIA compliance and co-ownership agreements • Documenting and recommending reference service scaling • Ensuring compliance with Smithsonian directives and national archival standards • Providing regular project status updates and reporting to the Contracting Officer’s Technical Representative (COTR) • Completing other duties as assigned Deliverables include: • Centralized reference workflows for JPCA • Administration of the Springshare platform (LibAnswers, LibCRM, LibCal) • Weekly and monthly reporting (inquiries, analytics, compliance) • Documentation for scaling reference services Clearance Requirements: Ability to pass a corporate and Federal background check. Previous Federal Agency check (or higher) clearance preferred. Work location: Primarily onsite at NMAAHC locations in Washington, DC and Hyattsville, MD. Some remote work from home may be available. Please forward cover letter, resume and salary requirements to the email address in the posting. InfoStructures is an Equal Opportunity Employer. Apply tot his job