Receptionist / Intake Specialist (Weekends)
About the position Responsibilities • Handle a large number of incoming leads (via phone, email, texts, etc.) • Handle a large number of follow-up calls, emails, and texts. • Handle phone calls in a professional and friendly manner. • Collect and store potential clients information. • Collect facts from potential clients and send to attorneys for evaluation. • Assist attorneys in scheduling appointments with potential clients. • Send e-retainers to potential clients using AssureSign. • Provide outstanding customer service and support. • General administrative support. Requirements • Bachelor's degree highly preferred. • Proficient in Dropbox and Microsoft Office, including Word, Excel, PowerPoint, One Drive, and OneNote. • Exceptional interpersonal and communication skills. • Detail oriented. • Previous experience in a law firm highly preferred. • Previous experience in employment law highly preferred. • Customer service experience. Apply tot his job