Real Estate Operations & Leasing Manager

Remote Full-time
[ATTENTION: To be considered, please start your cover letter with the word "VALLEJO" in all caps.]

ABOUT THE ROLE: We are seeking a proactive, tech-savvy, and highly articulate Virtual Assistant to serve as the "Front Office" for a landmark 94-suite office building in Vallejo, CA. You will be the first point of contact for prospective tenants and the primary liaison for our existing business community.

This is not a simple data-entry job. You will be helping us execute a major modernization and rebranding of the property. You will manage the leasing pipeline, coordinate with our on-site manager, handle billing/operations, and drive our digital presence.

KEY RESPONSIBILITIES:

1. Leasing & Prospect Management (Sales)

Act as the primary voice for all incoming leasing inquiries via phone and email.

Pre-qualify prospective tenants (asking about business type, move-in dates, and budget).

Schedule property tours for our On-Site Manager using a shared digital calendar (Calendly/Google Cal).

Follow up with leads post-showing to push for lease signatures.

2. Tenant Operations & Billing

Manage all existing tenant communications regarding billing, lease renewals, and rent collections.

Onboard new tenants into our Property Management Software (e.g., AppFolio/Buildium).

Coordinate maintenance requests: Receive the request, log it, and dispatch the On-Site Manager or vendors to resolve it.

3. Online Presence & Marketing

Maintain and update the property website (WordPress/Squarespace).

Manage our Google Business Profile to ensure high visibility and 5-star reviews.

Execute local SEO strategies to ensure we are the #1 search result for "Office space in Vallejo."

Draft and post available suites on LoopNet, Crexi, and social media.

4. Team Coordination

Daily "sync" with the On-Site Building Manager to ensure all physical tasks (showings, repairs, move-outs) are completed.

Provide weekly reports to Ownership on occupancy, lead volume, and collection status.

REQUIRED SKILLS & EXPERIENCE:

Fluent English: Must have near-native verbal and written English skills. You will be speaking with American business owners daily.

Property Management: 1–2 years of experience in property management or real estate is highly preferred (ideally commercial/office).

Tech Stack: Proficiency in Google Workspace, Property Management Software (AppFolio, Buildium, etc.), and basic Web Management (WordPress).

SEO/Digital Marketing: Proven experience improving search rankings or managing business social media accounts.

Work Ethic: Highly organized, able to manage 90+ individual tenant relationships without getting overwhelmed.

WHY JOIN US? You will be working directly with the owners during an exciting "Value-Add" phase of the property. We value autonomy, clear communication, and results. If you are someone who enjoys building systems and seeing a project grow, this is the role for you.

Apply Now

Apply Now
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