Real Estate Assistant Manager

Position Title: Real Estate Assistant Manager REPORTS TO: Real Estate Manager SUPERVISES: YES JOB STATUS: Exempt JOB GRADE 11: $54,560.88 thru $68,201.10 Targeted Pay • This position works on-site. Remote work is not available at this time. JOB SUMMARY: This employee is responsible for leading a team of mortgage lending specialists in developing member relationships and promoting mortgage loan products. The Real Estate Assistant Manager will oversee the daily operations of the Real Estate Loan Department to deliver member service, collect data, and evaluate loan applications for funding. The Real Estate Assistant Manager is to adhere to Portfolio and Secondary Market regulations, established lending policies and guidelines, and for providing prompt, efficient, and effective service delivery to the Federal Home Loan Bank (FHLB). All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management. Duties/Responsibilities: • Maintain an in-depth understanding of the FHLB, the portfolio securitization process, and investor reporting requirements. • Maintain knowledge of CFPB and investor regulation requirements. • Lock loans with the FHLB in accordance with pricing and rate-of-return policies, request extensions when needed, and execute pair-offs for loans that are denied after being locked. • Provide administrative duties and oversight of the following: FHLB DU, mortgage loan origination software, and DocMagic systems, including training department staff. • Assist the Real Estate Manager in performing loan reviews and audits to ensure quality, uniformity, and compliance with established policies, procedures and regulations. • Ensure a comprehensive understanding of current policies and procedures and provide assistance to loan officers in the application and processing of loans to ensure full compliance with all relevant policies, procedures, and regulations. • Utilize sound judgment in recommending the approval or denial of loan requests, and determine the most suitable loan programs for members. • Coordinate with external partners, such as appraisers, title companies, and attorneys. • Monitor loan pipelines to ensure timely processing and closing of mortgage loans. • Provide training and guidance to staff on mortgage products, services, and compliance requirements. • Contribute to the development of department strategies and initiatives to enhance member experience and drive loan growth. • Participate in new product setup, configuration, and testing of new products in the appropriate systems. • Monitor delinquent real estate loans and work in collaboration with collection department staff regarding collection efforts, strategies, and reporting. • Comply with all applicable regulations, policies and procedures. • Understand compliance issues and attend training as they relate to the Real Estate department, including but not limited to: Bank Secrecy Act; Reg P; Patriot Act and SAFE Act. • Handle member inquiries and resolve escalated issues professionally and efficiently. • Prepare reports and presentations for senior management related to department performance and trends. • Perform other duties as assigned. Required Skills/Abilities: • Advanced knowledge of real estate lending practices, mortgage products, and regulatory requirements. • Excellent leadership and team management skills. • Ability to analyze complex loan scenarios and provide sound guidance to staff. • Excellent verbal and written communication skills are necessary. • Listens to understand others' viewpoints. Anticipates member needs and offers innovative solutions. • Able to clearly present issues - both orally and in writing. • Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. • Competent in bolthires Excel, Word, Outlook, Windows, and other software applications as appropriate, including experience with Loan Origination Systems. • Ability to work independently with little to no supervision. • Demonstrate patience, tact, enthusiasm and positive attitude toward all members and general public. • Those in a leadership role are expected to participate in company meetings, community events, and similar engagements as ambassadors to the organization and its mission. These include voluntary and involuntary events that although ordinarily will be during business hours, does include weekends and evenings as announced. • Job Related Travel - As required. Education/Experience • Education or experience equivalent to a Bachelor's degree in Business Administration, Finance, or related field, in addition to 5 plus years' of progressively responsible experience in mortgage lending or similar. • Experienced in supervising staff and leading teams. • Experience in a credit union or financial institution is preferred but not required. • Required Licenses/Certifications: • State of New Mexico Mortgage Loan Originator license (NMLS registerable) General Requirements: Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: • Work in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. • Adhere to policy on Drug Free Workplace. • Comply with company policies and procedures and local, state and federal regulations. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. • Some standing, walking, kneeling, stooping, bending and lifting. • Must be able to lift up to 15 pounds at times. • Must be able to access and navigate each department at the organization's facilities. State Employees Credit Union offers a highly competitive benefits package Applications must be received by Human Resources State Employees Credit Union of New Mexico is an Equal Opportunity Employer Equal Opportunity Employer, including disabled and veterans. Apply tot his job Apply tot his job