Quality Assurance & Compliance Specialist
About the position Quality Assurance & Compliance Specialist Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently searching for an experienced Quality Assurance & Compliance Specialist for our Pittsburgh location to assist our Accounting team. This position utilizes tools such as 3-E, E-Billing Hub, and InTapp to enhance the quality of time entry data at the point of entry. They also ensure that client billing agreements outlined in engagement letters and procedures in Outside Counsel Guidelines are effectively communicated to the Finance team and accurately implemented in 3E. Our Firm operates on a hybrid work schedule . Responsibilities • Examine executed engagement letters to accurately establish clients and matters in 3E, including alternate or multi-payor arrangements, discounts, and contact information for billing purposes post-onboarding. • Review existing matters for clients to ensure new matters align with assignment of phase, task, or activity group and with consistent e-billing flags for matters, facilitating time entry validation from inception. • Follow up with attorneys and Practice Assistants to gather insurance carrier billing information and enter this data into 3E. • Ensure necessary information is communicated to billing coordinators. • Collaborate with the Pricing team to ensure accurate application of rates across matters and to revalue unbilled time when rate exceptions are added to new matters. • Collect, maintain, and communicate Outside Counsel Guidelines. • Set up matters in 3E, as needed, relaying unique client billing requirements to Billing Coordinators and MMA. • Incorporate disallowed time entry wordings into InTapp, anticipating future enhancements to enforce billing guidelines. • Assist billers with global updates to matter template options. • Reopen/close matters upon request and coordinate with Client Intake. • Identify trends in post-client/matter onboarding amendments to develop training for Practice Assistants and enhance the quality of onboarding information. Requirements • Bachelor’s degree or equivalent work experience. • 5+ years of experience in attorney billing and billing compliance experience. • Familiar with billing software (3E, E-Billing Hub, InTapp, etc.) • Familiarity with Proformas and extracting billing details. • Strong attention to detail and analytical skills. • Excellent communication and interpersonal skills. • Ability to work collaboratively with various team members. Benefits • Insurance – Medical, Dental, Vision • 401K program • Retirement Savings Program • Generous Paid Time Off • Paid Holidays • WorkWell wellness program • Free use of building gym • Caregiving assistance with Bright Horizons • Firm-wide emergency assistance fund • Available Hybrid schedule Apply tot his job