QA Engineer (AI Forms Platform)

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our Mission Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. Job Summary We are looking for a forward-thinking QA Engineer to lead the testing strategy for our new AI-first Forms Platform. In this role, you will move beyond traditional functional testing to build "evaluation harnesses" that measure the accuracy of our auto-mapping AI models against golden datasets. You will be responsible for minimizing defect escape rates and ensuring that complex government forms (for Immigration, Family Law, etc.) are rendered perfectly. You will use AI tools daily to generate test cases, write automation scripts, and analyze regression data to ensure our migration from legacy systems is seamless. Responsibilities • AI Model Validation: Design and maintain evaluation harnesses (evals) to measure the accuracy of AI auto-mapping models, ensuring they meet strict quality thresholds before release. • Test Automation: Build robust, automated test suites (end-to-end and integration) that run within our CI/CD pipelines to catch regressions immediately. • Golden Datasets: Maintain and expand "golden datasets" of perfectly mapped forms to serve as the ground truth for regression testing. • Defect Prevention: Collaborate with developers to identify "model quality variance" and implement gates that prevent low-confidence predictions from reaching production. • Migration Quality: Verify data integrity during the migration of pilot customers from the legacy platform to the new architecture. • Efficiency: Leverage LLMs and AI coding assistants to rapidly write test scripts and generate edge-case scenarios for complex legal forms. Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field. • 3+ years of experience in QA Automation, with proficiency in tools like Cypress, Selenium, or Playwright. • Coding Proficiency: Strong ability to write test scripts in JavaScript, TypeScript, or Python (Java/C++ proficiency also accepted). • AI/Data Testing: Experience testing non-deterministic systems (AI/ML models) or complex data migration projects is highly preferred. • Agile/Scrum: 1 to 3 years experience working in agile environments with frequent release cycles. • Problem Solving: Demonstrated ability to use AI tools to solve coding roadblocks and optimize testing workflows. • Communication: Excellent verbal and written communication skills to articulate quality risks to the product team. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at [email protected] Cool Company Benefits: • A dynamic, rapidly growing company, focused on helping organizations thrive • Medical, Dental, & Vision Insurance (for full-time employees) • Competitive & Fair Pay • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Opportunity to learn from a dedicated leadership team • Centrally located open office building in Sugar House (onsite employees) • Top-of-the-line company swag Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy. Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job