QA Compliance Coordinator (Cosmetic Manufacturing) Job #49847
About the position Our client serves the beauty and personal care industry for leading brands! They supply beauty, skincare, hand and body soaps, etc., and they are looking for a Compliance Coordinator to join their team! The Compliance Coordinator is responsible for performing customer complaints investigations, training program maintenance, document review, procedure changes, supporting internal and external audits, and other quality projects with the direction of the Compliance Supervisor. Responsibilities • Maintaining of the training program • Reports, tracks, and follows up on deficiencies noted, including assessments, audits, investigations, and overall site performance. • Establishes metrics and KPI's for Customer Complaints, audit findings (external and internal) and non-conformances to determine corrective actions as needed. • Provides audit responses to external audit findings. • Guidance in the implementation of compliance and quality improvement initiatives. • Audits processes and controls, as well as cGMP and FDA requirements, to ensure CAPA's are effective and product quality and performance conform to established standards. • Troubleshoots quality problems, provides thorough and practical assistance in the resolution of process / product non-conformance events, and assists in the development of corrective actions to prevent reoccurrence, leveraging Quality Systems. • Drives resolution of quality issues through quality investigations and root cause analysis. • Review of process / product-related documentation Requirements • BS/BA Degree or Equivalent • Minimum of 3 years of experience in quality for Cosmetic, Drug industry or equivalent • Experience in performing customer complaints investigations and internal audits • Knowledge of cGMPs Apply tot his job