Public & Labor Senior Account Manager

Remote Full-time
Are you looking for an exciting opportunity to use your expertise in public and labor account management? Do you have a passion for healthcare and making a positive impact on people's lives? Aetna is seeking a highly motivated and experienced Senior Account Manager to join our team. In this role, you will have the opportunity to work with public and labor organizations to develop and maintain relationships, provide exceptional customer service, and drive growth and retention. If you have a strong understanding of the public and labor market, excellent communication and negotiation skills, and a desire to make a difference in the healthcare industry, we want to hear from you!

Develop and maintain relationships with public and labor organizations to promote Aetna's products and services
Serve as the main point of contact for assigned accounts and provide exceptional customer service
Proactively identify opportunities for growth and retention within existing accounts
Collaborate with internal teams to develop and implement strategic plans for each account
Conduct regular meetings and presentations with clients to discuss their needs and provide updates on services and products
Negotiate contracts and pricing with clients, ensuring profitability for Aetna while meeting the needs of the organization
Stay informed on industry trends and changes in the public and labor market to effectively advise and assist clients
Act as a liaison between clients and internal departments to resolve any issues or concerns
Ensure compliance with all regulatory and contractual requirements
Monitor and analyze account performance data to identify areas for improvement and make recommendations for action
Train and mentor junior account management staff to help them develop their skills and knowledge in the public and labor market
Represent Aetna at industry events and conferences to promote our brand and expand our network of contacts.

Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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