Provider Training, Education and Exper Specialist​/Remote-NC

Remote Full-time
Position: Provider Training, Education and Exper Specialist (Remote-NC)
Location: Elkin
Provider Training, Education and Exper Specialist (Remote-NC)

Join to apply for the Provider Training, Education and Exper Specialist (Remote-NC) role at Partners Health Management
Provider Training, Education and Exper Specialist (Remote-NC)

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Join to apply for the Provider Training, Education and Exper Specialist (Remote-NC) role at Partners Health Management

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Competitive Compensation & Benefits Package!

Position eligible for –
• Annual incentive bonus plan
• Medical, dental, and vision insurance with low deductible/low cost health plan
• Generous vacation and sick time accrual
• 12 paid holidays
• State Retirement (pension plan)
• 401(k) Plan with employer match
• Company paid life and disability insurance
• Wellness Programs
• Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.

Office Location: Remote position;
Available for any of Partners' NC locations

Projected Hiring Range :
Depending on Experience

Closing Date: Open Until Filled

Primary Purpose of Position: The Provider Training,

Education and Experience Specialist develops, coordinates and implements training activities within Provider Network Engagement and Experience Team. This position will work closely with the team, other departments and physical health providers to ensure that trainings are designed to ensure that providers have the necessary knowledge and skills to effectively deliver, care, adhere to policies, and optimize their participation in the network.

Role And Responsibilities
• Maintains knowledge and assures compliance with service provision training and reporting requirements set forth by the Division of Health Benefits, Division of Mental Health, Intellectual/Development Disabilities and Substance Use Services (DMH/IDD/SUS), National Accreditation standards, LME/MCO Training Manual and Plans, and any other guiding resources.
• Develop engaging, evidence-based training materials, including e-learning modules, presentations, job aids, and manuals tailored to adult learning principles and healthcare environments.
• Designs and delivers training programs to ensure physical health providers and staff receive up-to-date instruction that aligns with contract obligations, national accreditation standards, and meets State and Federal Performance Measure requirements.
• Supports the design, development, and execution of a comprehensive training program for physical health providers, including the creation of training plans, instructional materials, presentations, communication strategies, learning platform postings, scheduling, and facilitation of training sessions.
• Keeping abreast of industry best practices, regulatory changes, and emerging technologies relevant to provider education and network operations.
• Serves as a liaison between departments and external organizations in scheduling and hosting approved events.
• Develops and implements training programs to ensure physical health providers and staff training curricula is current with contract requirements, national accreditation standards, and achievement of State and Federal Performance Measures.
• Coordinating training schedules, locations, and materials, ensuring a smooth and effective learning experience.
• Stays abreast of accreditation requirements to ensure Partners physical health provider training requirements.
• Assessing the effectiveness of training programs, gathering feedback, and making recommendations for improvement.
• Supports Provider Engagement and Experience team and collaborates with other departments in developing curricula and ancillary documents, coordinate logistics, implement training programs, and provide other assistance including, but not limited to, registrations, evaluation surveys, attendance documentation, certificates, if applicable, reporting and research.
• Maintaining accurate training records and documentation, tracking participation, and reporting on training outcomes.
• Measure training effectiveness through feedback, assessments, and performance metrics; provide reports and recommendations for continuous improvement.
• Interface with technology platforms to…



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