Property Management Support | Revela Platform | Hourly | Remote
Virtual Assistant & Platform Super Admin
Property Management Support | Revela Platform | Hourly | Remote
About This Role
We are a property management services company using Revela — a comprehensive property management platform similar to AppFolio — to support rental property owners across their day-to-day operations. We are looking for a highly organized, tech-savvy Virtual Assistant who will serve a dual function: acting as a platform Super Admin with full back-office access to Revela, and as a hands-on operational VA who helps property owners manage the real-world demands of their rentals.
This is not a purely administrative role. You will be the operational hub connecting property owners, tenants, vendors, and platform tasks. One hour you may be reconciling owner statements; the next you will be coordinating an emergency plumber. You need to be comfortable moving fluidly between software tasks and real-world coordination.
What You Will Do
Platform Administration (Revela Super Admin)
•Manage and maintain the Revela platform on behalf of multiple property owners
• Set up and configure owner accounts, properties, and units within the system
• Onboard new property owners and train them on how to use Revela effectively
• Troubleshoot platform issues and serve as the first point of contact for owner questions related to system functionality
• Manage user permissions, roles, and access settings across the platform
• Ensure data accuracy across all property records, lease terms, and financial entries
Accounting & Bookkeeping Support
• Enter and categorize income and expenses within Revela
• Reconcile owner ledgers and assist with monthly financial reporting
• Process rent payments, late fees, and security deposit transactions
• Prepare and send owner statements and financial summaries
• Flag discrepancies and escalate accounting issues as needed
Leasing & Tenant Management
• Post property listings and manage marketing within Revela
• Review and process rental applications; communicate with prospective tenants
• Track lease expirations, renewals, and move-in/move-out dates
• Manage tenant communications regarding lease terms, payments, and notices
Maintenance Coordination
• Receive and log maintenance requests from tenants in the Revela system
• Assign work orders and coordinate with vendors and contractors
• Follow up on open maintenance tickets to ensure timely resolution
• Source and vet vendors (plumbers, electricians, handymen, etc.) as needed
• Keep property owners informed on maintenance status and costs
General VA & Owner Support
• Serve as a responsive point of contact for property owners via email, phone, or messaging
• Draft correspondence including tenant notices, lease addenda, and vendor communications
• Manage calendars, scheduling, and follow-up tasks on behalf of owners
• Assist with document management and record keeping
• Support property owners with ad hoc operational tasks as they arise
Who You Are
• Experience as a Virtual Assistant, Property Manager, or Operations Coordinator — ideally in real estate or property management
• Hands-on experience with a property management platform such as AppFolio, Buildium, Propertyware, Rent Manager, or similar — experience with Revela is a strong plus
• Solid understanding of basic bookkeeping and property management accounting
• Strong communicator: professional written and verbal English is essential
• Highly organized with the ability to manage multiple property owners and competing priorities simultaneously
• Proactive problem-solver who takes initiative without waiting to be asked
• Comfortable coordinating with vendors, contractors, and tenants directly
• Tech-savvy and quick to learn new software tools and workflows
• Reliable, responsive, and available during agreed working hours
Preferred Qualifications
• Prior experience as a super admin or back-office manager in a property management platform
• Familiarity with U.S. residential property management practices and standards
• Experience onboarding and training non-technical users on software platforms
• Background in real estate, property management, or residential leasing
Engagement Details
• Hourly — ongoing, part-time to full-time depending on workload: Contract Type
• Availability: Must be available to respond to time-sensitive matters (maintenance emergencies, etc.) within agreed response windows:
• Location: while fully remote — candidates need to be on similar to US business hours
How to Apply
Please submit a proposal that includes:
• A brief overview of your background in property management or real estate operations
• Your experience with property management software (name the platforms and your role)
• One or two examples of situations where you balanced both administrative/software tasks and real-world operational coordination simultaneously
• Your hourly rate and general availability
Apply Now
Apply Now
Property Management Support | Revela Platform | Hourly | Remote
About This Role
We are a property management services company using Revela — a comprehensive property management platform similar to AppFolio — to support rental property owners across their day-to-day operations. We are looking for a highly organized, tech-savvy Virtual Assistant who will serve a dual function: acting as a platform Super Admin with full back-office access to Revela, and as a hands-on operational VA who helps property owners manage the real-world demands of their rentals.
This is not a purely administrative role. You will be the operational hub connecting property owners, tenants, vendors, and platform tasks. One hour you may be reconciling owner statements; the next you will be coordinating an emergency plumber. You need to be comfortable moving fluidly between software tasks and real-world coordination.
What You Will Do
Platform Administration (Revela Super Admin)
•Manage and maintain the Revela platform on behalf of multiple property owners
• Set up and configure owner accounts, properties, and units within the system
• Onboard new property owners and train them on how to use Revela effectively
• Troubleshoot platform issues and serve as the first point of contact for owner questions related to system functionality
• Manage user permissions, roles, and access settings across the platform
• Ensure data accuracy across all property records, lease terms, and financial entries
Accounting & Bookkeeping Support
• Enter and categorize income and expenses within Revela
• Reconcile owner ledgers and assist with monthly financial reporting
• Process rent payments, late fees, and security deposit transactions
• Prepare and send owner statements and financial summaries
• Flag discrepancies and escalate accounting issues as needed
Leasing & Tenant Management
• Post property listings and manage marketing within Revela
• Review and process rental applications; communicate with prospective tenants
• Track lease expirations, renewals, and move-in/move-out dates
• Manage tenant communications regarding lease terms, payments, and notices
Maintenance Coordination
• Receive and log maintenance requests from tenants in the Revela system
• Assign work orders and coordinate with vendors and contractors
• Follow up on open maintenance tickets to ensure timely resolution
• Source and vet vendors (plumbers, electricians, handymen, etc.) as needed
• Keep property owners informed on maintenance status and costs
General VA & Owner Support
• Serve as a responsive point of contact for property owners via email, phone, or messaging
• Draft correspondence including tenant notices, lease addenda, and vendor communications
• Manage calendars, scheduling, and follow-up tasks on behalf of owners
• Assist with document management and record keeping
• Support property owners with ad hoc operational tasks as they arise
Who You Are
• Experience as a Virtual Assistant, Property Manager, or Operations Coordinator — ideally in real estate or property management
• Hands-on experience with a property management platform such as AppFolio, Buildium, Propertyware, Rent Manager, or similar — experience with Revela is a strong plus
• Solid understanding of basic bookkeeping and property management accounting
• Strong communicator: professional written and verbal English is essential
• Highly organized with the ability to manage multiple property owners and competing priorities simultaneously
• Proactive problem-solver who takes initiative without waiting to be asked
• Comfortable coordinating with vendors, contractors, and tenants directly
• Tech-savvy and quick to learn new software tools and workflows
• Reliable, responsive, and available during agreed working hours
Preferred Qualifications
• Prior experience as a super admin or back-office manager in a property management platform
• Familiarity with U.S. residential property management practices and standards
• Experience onboarding and training non-technical users on software platforms
• Background in real estate, property management, or residential leasing
Engagement Details
• Hourly — ongoing, part-time to full-time depending on workload: Contract Type
• Availability: Must be available to respond to time-sensitive matters (maintenance emergencies, etc.) within agreed response windows:
• Location: while fully remote — candidates need to be on similar to US business hours
How to Apply
Please submit a proposal that includes:
• A brief overview of your background in property management or real estate operations
• Your experience with property management software (name the platforms and your role)
• One or two examples of situations where you balanced both administrative/software tasks and real-world operational coordination simultaneously
• Your hourly rate and general availability
Apply Now
Apply Now