Project & Program management Specialist
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Enterprise Project Coordinator is responsible for ensuring complicated, ongoing projects are running smoothly, on time and on budget.
Key Responsibilities
Ensures deadlines are met
Identifies and recommends action on opportunities for improvement
Coordinates deadlines
Prepares presentations to update senior management on the projects progress and showcase the projects value
Provides administrative support
Organizes and attends project meetings
Designs and controls the project schedule
Assists and supports a project manager by following technical protocols and procedures
First level triaging of issues and root cause identification.
Adhering to key daily and weekly SLAs
Determines whether the reported issue is a system issue or if the system is functioning as intended.
Provide written feedback when the system is operating as designed.
Conduct tests to replicate reported issues.
Create tickets for testers and developers to work on resolving system issues.
Notify requestors of the resolutions and outline the next steps to be taken.
Education
High School Diploma or GED
Experience
Auto Insurance experience (Preferred)
2 years experience (Preferred)
Supervisory Responsibilities
This job does not have supervisory duties.
Compensation
At National General, great things happen when our people work together. Thats why when you join our team, we make sure it isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Apply Now
Job Description
The Enterprise Project Coordinator is responsible for ensuring complicated, ongoing projects are running smoothly, on time and on budget.
Key Responsibilities
Ensures deadlines are met
Identifies and recommends action on opportunities for improvement
Coordinates deadlines
Prepares presentations to update senior management on the projects progress and showcase the projects value
Provides administrative support
Organizes and attends project meetings
Designs and controls the project schedule
Assists and supports a project manager by following technical protocols and procedures
First level triaging of issues and root cause identification.
Adhering to key daily and weekly SLAs
Determines whether the reported issue is a system issue or if the system is functioning as intended.
Provide written feedback when the system is operating as designed.
Conduct tests to replicate reported issues.
Create tickets for testers and developers to work on resolving system issues.
Notify requestors of the resolutions and outline the next steps to be taken.
Education
High School Diploma or GED
Experience
Auto Insurance experience (Preferred)
2 years experience (Preferred)
Supervisory Responsibilities
This job does not have supervisory duties.
Compensation
At National General, great things happen when our people work together. Thats why when you join our team, we make sure it isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Apply Now